Resident Caretaker (Tenant Services)
Robert Half View all jobs
- Vancouver, BC
- Permanent
- Full-time
- Oversee and coordinate day-to-day operations, including cleanliness, safety, and building maintenance
- Supervise contracted services (janitorial, landscaping, repairs)
- Schedule and facilitate access for contractors and tenants, ensuring all required notices are provided
- Respond promptly and professionally to tenant inquiries and maintenance requests
- Conduct move-in/move-out inspections and complete all documentation digitally
- Coordinate building projects, acting as liaison between tenants, contractors, and management
- Respond to rental inquiries, conduct tenant viewings, and support leasing processes
- Maintain exterior areas (cleanliness, snow removal, landscaping)
- Keep digital records organized and management informed of property status and activities
- Monday to Friday, 8:30 AM - 6:00 PM (1-hour lunch)
- Occasional weekend or after-hours availability required for viewings when vacancies exist (time off in lieu provided)
- Required participation in an on-call rotation every 6 weeks (extra compensation provided). Must be available for emergency situations by phone and in-person as needed.
- Excellent organizational and time-management skills
- Strong communication and interpersonal abilities
- Experience coordinating contractors, tenant access, and maintenance (preferred)
- Comfort operating in a fully paperless, digital environment
- Ability to manage multiple tasks and priorities
- Experience with MS Outlook (Calendar & Tasks) and Adobe fillable forms (preferred)
- Residential property management experience
- Familiarity with relevant tenancy legislation
- Willingness to learn-training will be provided for candidates without direct industry experience