Business Application Analyst II
TD Bank View all jobs
- Toronto, ON
- $59,500-84,000 per year
- Permanent
- Full-time
- Responsible for executing day to day operations (policies and procedures) and administrative support to multiple applications owned and managed including access management
- Responsible for the documentation of all business owned artifacts that are required for projects and major initiatives as defined by the bank's project delivery methodology and other enterprise application / data lifecycle practices
- Provide on-going support to various business partners and users on applications
- Provide support and input scorecard/dashboard key performance metrics and operational monitoring on applications for business partners
- Manage and support on all Business Operation documentation that is required
- Continuously identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team
- Responsible for implementing enhancements to existing workflows to ensure automation, efficiency improvements and standardization for a streamlined, efficient operational processes
- Define and execute change management to ensure changes introduced by projects are transitioned into BAU both internally (i.e., Operations) and externally (i.e., consumers of customer data/information)
- Assist in the execution of BAT testing for projects and/or release maintenances
- Accountable for adhering to the EPMO project management methodology
- Ensure adherence to the Data Governance Framework
- Demonstrated ability to build relationships within the team and with key stakeholders
- Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends/developments
- Continuously enhance knowledge of business domains and their products/services
- Support the development of business cases including benefits identification
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand champion for your business area/function and the bank, both internally and/or externally
- Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees
- Professional role with focus on providing functional specialized business application management activities, advisory or process / program support for own area of specialty within defined parameters
- Requires sound knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules
- Sound knowledge of bank's PDLC methodology, business testing and project management
- Requires sound conceptual knowledge of practices and procedures for own field of specialty
- Solid understanding of business / functional drivers and processes supported for own area
- Solid analytical and problem-solving skills to Investigate and recommend potential solutions, ensures processes and functional programs are implemented
- May lead small projects and / or support work streams of bigger projects
- Executes on work with some complexity: generally requiring short to medium –term focus (weekly –monthly)
- Typically involved in developing business requirements
- Work generally reviewed by a more senior Business Analyst and/or Manager
- Generally reports to a Manager / Senior Manager
- Undergraduate degree or technical certificate
- 2+ years relevant experience
- Needs to have both a business and technical background and be able to bridge the gap between business users and their technical requirements
- Needs to be able to facilitate details and manage multiple customers/lob's at the same time.
- Experience working directly with data and the underlying usage.
- SQL, Python, JSON, Excel is an asset
- Data engineering experience is an asset
- Knowledge of medallion architecture fundamentals
- Knowledge of data policy and governance principles
- SCRUM or KANBAN knowledge is an asset
- Project Management skills are an asset
- High degree of multitasking and/or prioritization may be required
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.We look forward to hearing from you!Language Requirement (Quebec only): Sans Objet