Vice President, Operations
- Brossard, QC
- Permanent
- Full-time
- Prefer more autonomy and less direction in reaching goals
- Find collaborating with colleagues energizing
- Like to question the status quo
- Need to explore “why not?” before dismissing an option
- Comfortable experimenting with conflicting concepts
- Expect and welcome accountability
- Uncomfortable with delays and stagnation
- Able to start and sustain meaningful relationships with peers, teams and customers
- Thrives in difficult situations and in finding solutions
- Get excited by creating and improving processes to streamline implementing software
- Manage all billable and non-billable team activities to improve the billable utilization
- Monitor, challenge and implement methodologies to speed up the implementation processes
- Implement processes and practices to achieve financial, employee and client success measures
- Strategic planning for operational growth
- ·Collaborate with the R&D department to meet customer requirements and market needs
- Lead with the Harris Core Values
- Manage all revenue streams associated with Operations
- Innovate on ways to efficiently implement new software
- Create and maintain effective collaboration between the variety of experts on staff
- Experience in Project Management
- Ability to speak French a plus for this position
- Form cross-functional teams of experts to drive constituent- and customer-driven enhancements
- Collaborate with Sales on opportunities, share ownership on wins and losses
- Modify current and create new implementation processes that increase competitive advantage
- Engage with customers to build lasting, mutually beneficial relationships
eQuest