Lot Associate Part-Time - 7065 South Common

Home Depot

  • Edmonton, AB
  • Permanent
  • Part-time
  • 8 days ago
Lot Associate Part-Time - 7065 South Common Job At The Home Depot in Edmonton, AB T6N 1J2Lot Associate Part-Time - 7065 South Common Press ENTER to read the content or TAB to skip.2020 - 101 Street S.W., Edmonton, AB T6N 1J2Req155224 Part Time Retail Store OnsiteWith a career at The Home Depot, you can be yourself and also be part of something bigger.Position Overview:The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.Key Responsibilities:
Ensures Customer Satisfaction
  • Following Home Depot's GET Model of customer service including Greeting, Engaging, and Thanking the customer.
  • Maintain a sufficient quantity of carts near the entrance of the store.
  • When required, ask open ended questions about the customer's projects in order to determine their needs and level of expertise.
  • Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
  • Plan the best method of loading and securing merchandise in customer's vehicle as per Safe Loading Training.
Maintains Safety and Security
  • Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad.
  • Follows all Safety and Loss Prevention policies and procedures.
  • Using appropriate safety procedures with all equipment.
Competencies:
  • Communicates Effectively
  • Customer Focus
Skills:
  • Interpersonal skills
  • Organizational skills
  • Attention to detail
Direct Manager/Direct Reports:
  • Front End Supervisor
Travel Requirements:
  • None
Physical Requirements:
  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Working Conditions:
  • Working within a flexible schedule that may include evening and weekends.
  • Warehouse environment that can be dusty and noisy.
  • Working in all weather conditions - frequent exposure to different weather conditions when loading and unloading product.
  • Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education:
  • Highschool Diploma or Equivalent
Minimum Years of Work Experience:
  • 1 to 2 years Retail experience
Minimum Leadership Experience:
  • NA
Certifications:
  • NA
Other Requirements/Assets:
  • NA

Home Depot