Patrol Supervisor
- Cochrane, ON
- Permanent
- Full-time
We provide exceptional customer service and operational support using our time-proven construction methods and innovative technologies, alongside the highest quality products and materials.We leverage our global network to foster positive relationships that make a lasting difference in the communities where we live and work. Whether it is making your commute more efficient, keeping our communities safe, or making remote areas more accessible, at Miller we are proud to Build Greatness in everything we do.Miller Maintenance proudly provides maintenance services on Maintenance Contracts for Ontario Ministry of Transportation throughout the province of Ontario. Our leadership in the Ontario road and highway maintenance industry is based on our commitment to continuous improvement through education, innovation, safety, and training.Day in the lifeAs a Patrol Supervisor, you will work with the day-to-day field maintenance operations on all highway infrastructures within the Contractor Directed Maintenance Contract (CDMC). You will be instrumental in the patrol for deficiencies throughout the CDMC. A typical day for you involves leading safety meetings and conducting inspections to ensure compliance with HSE policies while managing subcontractor performance and overseeing direct reports. You will prioritize work tasks, monitor costs, and participate in maintenance activities, particularly in winter operations. Additionally, you respond to emergencies and public inquiries, all while maintaining a focus on quality, efficiency, and productivity.Responsibilities
- Promote, lead, and execute a Safety-First culture for all employees, sub-contractors, and consultants in compliance with Miller Health, Safety and Environment (HSE) polices and contractual HSE obligation for the staff and public are met.
- Provide guidance to team members by leading safety meetings and inspections
- Drive quality, efficiency, and productivity of the patrol.
- Ensure work completed meets quality standards, that preparation and submittal of required reports, documentation and logs are completed.
- Understand the scope and sequencing of work, support patrollers to plan and prioritize the work.
- Manage subcontractor performance and complete inspections of the sub-contractors.
- Manage the performance of all direct reports.
- Assists in hiring of staff, provides training, and disciplinary action when necessary.
- Monitor costs, understand cost allocation across different performance requirements of the contract and identify ways to control costs.
- Preparing and issuing requests for quotation (RFQ).
- Perform maintenance duties on highway infrastructures, as outlined in the new Contractor Directed Maintenance Contract (CDMC) Performance Measures.
- Assist with investigations and respond to inquiries from the general public, external agencies, and liaise with the superintendent to resolve problems.
- Maintain/clean equipment and conduct routine maintenance and minor repairs, as required.
- Participate in the winter works operations by filling in where needed during inclement. weather or by operating combination units and other snow removal equipment.
- Respond to emergency situations such as spills, accidents, incidents, inclement weather or implementations of the emergency plan.
- Experience in the highway/municipal maintenance and/or road construction industry is considered an asset.
- Contract administration experience is considered an asset.
- Prior experience leading a team.
- Knowledge and understanding of the applicable OH&S legislations, MTO standards, and Ontario Traffic Manual Book 7 traffic control is considered an asset.
- Must obtain/maintain a valid Class G Driver’s License.
- DZ Driver’s License or willingness to obtain a DZ license
- Exceptional ability to multitask in a dynamic and fast paced environment.
- Strong interpersonal, leadership, and communication skills.
- Proficient computer skills in MS Office (Outlook, Excel, Word, etc.), as well as applications on a smart phone.
- Ability to work the maintenance schedule which may include weekends and/or night shift.
- Ability to bend and lift to 50 lbs unassisted.