Senior Analyst, Pro Operations

Toronto, ON
$60,000-90,000 per year
Permanent
Full-time

2 days ago

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.Position PurposeThe Sr. Analyst, Pro Operations leverages strong analytical and problem-solving skills to support initiatives that strengthen and sustain the Pro ecosystem. This role delivers insights and data-driven recommendations that enhance associate experience and drive sales performance. Working cross-functionally, the Sr. Analyst owns defined components of larger initiatives, applies sound judgment and financial acumen, and effectively communicates findings to support business priorities.Major Tasks, Responsibilities and Key Accountabilities

Analytics will comprise approximately 40% of the Sr. Analyst responsibilities:

 Data extraction of sales, customer purchasing behaviors, and order data at the SKU level and across various time horizons.
 Completing pre and post financial analysis to measure success of Pro Operation initiatives.
 Creating and maintaining weekly or ad hoc reporting to be used by field partners
 Developing dashboards to reduce dependency on push reports.

Effective communication will comprise approximately 30% of the Sr. Analyst responsibilities:

 Results of their analysis will be presented to project and operations leaders, to stakeholders from merchandising and store operations, and external stakeholders such as vendors, and to senior leadership in the context of project or operations updates
 Establish and maintain communication channels with team members, management, appropriate business unit/s etc.
 Create clear and accurate documents and presentations and present and deliver to a wide variety of stakeholders
 Develop and report on KPIs related to Pro Operation initiatives

Business acumen will comprise approximately 30% of the Sr. Analyst responsibilities

 Develop and execute ongoing continuous improvement of Pro Operations initiatives
 Employ project management techniques on various strategic and tactical projects, ensuring project deliverables are met or exceeded
 Incorporate industry best practices, including learning from THD US Pro Operations team
 Solicit feedback from internal stakeholder group to support decision making
 Ad-hoc projects/assignments as required
 Troubleshoot and problem solve for ongoing operational needs as they ariseKnowledge, Skills, Abilities and Competencies

Engineering, Mathematics, Business or other related post-secondary degree
4+ years of analytics experience preferably in retail
Strong analytical skills with experience working with SQL, Tableau, Google BigQuery, PowerBI
Ability to develop and apply financial business cases and draw accurate conclusions from data to present to a variety of stakeholders.
Demonstrated ability to collaborate and work effectively with cross-functional teams
Experience leading multi-functional projects or initiatives
Demonstrated project management skills
Working knowledge of Microsoft Office Suite
Self-starter, efficient, organized and able to produce high quality work under pressure and in a timely fashion
Excellent written and verbal communication skills

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.Our Core Values Press ENTER to read the content or TAB to skip.Entrepreneurial SpiritOur associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.Taking Care of Our PeopleThe key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.Respect For All PeopleIn order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.Doing The Right ThingWe exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.Building Strong RelationshipsStrong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.Giving BackAn important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.Excellent Customer ServiceAlong with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.Creating Shareholder ValueThe investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.×Our Core Values Press ENTER to read the content or TAB to skip.Entrepreneurial SpiritOur associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.Taking Care of Our PeopleThe key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.Respect For All PeopleIn order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.Doing The Right ThingWe exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.Building Strong RelationshipsStrong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.Giving BackAn important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.Excellent Customer ServiceAlong with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.Creating Shareholder ValueThe investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.Awards & Recognition Press ENTER to read the content or TAB to skip.JOIN OUR TALENT COMMUNITYSign up on Workday to be considered for future opportunities at The Home Depot Canada.We strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected and providing equal opportunity for all of our associates.

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