Environmental Services Supervisor - Housekeeping Main Complex

• Maintains responsibility for the day-to-day supervision of assigned Environmental Services staff, as well as participating in operational, financial, quality and risk management planning
• Facilitates the development of departmental objectives, goals, policies and procedures
• Manages and resolves complaints, risk issues and concerns from stakeholders
• Manages Human Resources related matters including recruitment, selection, and staff supervision
• Manages performance including coaching and counseling unionized staff
• Ensures a seamless system is in place for the safe delivery of patient care services to meet or exceed PIDAC standards
• Ensures assigned staff complies with hand hygiene, and infection control guidelines in all work activities
• Recognizes, responds to and reports patient/client safety events (i.e. sentinel events, incidents, near misses, good catches, client risks etc.) in accordance with established practice; ensures compliance and appropriate utilization of the Safety Event Reporting System (‘SERS’).

• College diploma is an Asset.
• Ontario Hospital Association’s Environmental Services Leadership Certificate Level 1 and 2 courses or Executive Housekeeper diploma completed or in process
• Five (5) years previous experience in a culturally diverse unionized environment.
• Previous experience in a large health care (hospital or long-term care) or hospitality (hotel) facility is preferred.
• Demonstrates ability to facilitate a supportive, collaborative working relationship between Environmental Services staff and with customers.
• Demonstrates ability to facilitate change and be flexible when required.
• Ability to model effective conflict resolution and strong problem solving skills.
• Excellent prioritization, organizational and leadership skills.
• Knowledge of applicable Collective Agreements, including Scheduling and Shift Assignment.
• Knowledge of relevant legislation and regulations.

• Vacation Entitlement
• Opportunity to enroll in Extended Health and Dental
• Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
• Access to 24/7 Employee Assistance Program

Baycrest