Functional Consultant - Financial Services

Deloitte View all jobs

  • Toronto, ON
  • $58,000-102,000 per year
  • Permanent
  • Full-time
  • 1 month ago
Job Type: Permanent
Work Model: Hybrid
Reference code: 132117
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.By living our Purpose, we will make an impact that matters.
  • Have many careers in one Firm.
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Learn from deep subject matter experts through mentoring and on the job coaching
--What will your typical day look like?As a Consultant on our Digital Customer – Financial Services team, you will work closely with clients to design, configure, and implement solutions on Salesforce Financial Services Cloud (FSC) or nCino.Your responsibilities may include:
  • Supporting discovery activities to identify and document business requirements
  • Designing functional solutions and process flows
  • Working with technical teams on configuration, integrations, and testing
  • Creating functional mock-ups or demos
  • Participating in client workshops, demonstrations, and training
  • Assisting in solution rollout and post go live support
  • Contributing to project documentation and status reporting
  • Collaborating with cross functional Deloitte teams to deliver value to financial services clients
About the teamOur Digital Customer team partners with financial institutions to reimagine how they sell, serve, and connect with their clients. By blending strategy, human‑centered design, and cutting‑edge technology, we deliver seamless end‑to‑end solutions powered by the Salesforce platform. Leveraging tools such as Salesforce FSC, Sales Cloud, Service Cloud, and nCino, we help banks, insurers, and wealth management organizations elevate both customer and employee experiences, driving smarter interactions, deeper engagement, and meaningful transformation.Enough about us, let’s talk about youYou have:
  • 2–4 years of experience as a Functional Consultant or Business Analyst
  • Hands-on experience with Salesforce Financial Services Cloud (FSC) or nCino
  • Strong understanding of financial services processes (banking, lending, onboarding, KYC, etc.)
  • Experience gathering requirements, creating user stories, and designing process flows
  • Knowledge of SDLC methodologies (Agile preferred)
  • Strong communication skills and experience working with both business and technical stakeholders
  • Bachelor's degree in Business, IT, Engineering, or a related field
Preferred:
  • Salesforce Certifications (Admin, FSC, Business Analyst) or nCino Certifications (any Functional Certification [Commercial Banking, Retail, or Treasury] or Configuration Certification)
  • Experience on at least one Salesforce or nCino implementation project
  • Experience in the Canadian financial services industry
  • Comfort facilitating client workshops or demos
Total RewardsThe salary range for this position is $58,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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