Senior Specialist, Business Development

Whistler Blackcomb View all jobs

  • Whistler, BC
  • $47,840-58,448 per year
  • Permanent
  • Full-time
  • 1 day ago
Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.Job Benefits
  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • RSP Options (after 12 months or 2000 cumulative hours of service)
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
Full Time roles are eligible for the above, plus:
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
Job Summary:The Sr. Specialist of Referrals and Groups reports to the Sr. Manager of Business Development. They will play a pivotal role in driving traffic, engagement, and sales within key geographic regions for Vail Resorts retail and rental (VRR) operations and online eCommerce platforms. This position is focused on identifying, developing, and managing strategic business development opportunities between VRR and various stakeholders, such as sales teams, hospitality partners (both owned and third-party), resort and community affiliates, and other Vail Resorts lines of business. The primary objective is to drive both walk-in and online reservations, boosting sales and enhancing guest experiences. They will also provide support for the coordination of Group rental business in their region including group setup processes, liaise between store ops and the sales team, reservation follow-up and general support. The Sr. Specialist is instrumental in building meaningful connections through effective relationship management, strategic marketing initiatives, and targeted, personalized outreach.Job Specifications:
  • Starting Wage: $47,840.00 - $58,448.00
  • Employment Type: Year Round
  • Shift Type: Full Time hours available
  • Minimum Age: At least 18 years of age
  • Housing Availability: No
Job Responsibilities:In-resort Sales, Marketing & Referrals:
  • Forge and strengthen sales-oriented partnerships with regional lodging entities to drive retail and rental referral growth
  • Strategically manage relationships to outperform competitors by driving guest traffic for walk-in and close-in reservations (online reservations) from in-resort guests
  • Lead the development of new initiatives in collaboration with leadership to drive incremental sales
  • Execute a schedule of strategic visits to optimize partner engagement, and performance
  • Design and implement seasonal strategies, including sales targets, budget management, media planning, strategic promotions, and participation in local events
  • Advise and support promotional efforts with a focus on market-specific needs.
  • Coordinate with marketing & creative teams on the creation of collateral, promotional materials, and other divisional projects.
  • Drive employee engagement though and informed, polished referral program.
Group Sales Operations:
  • Liaise with Sales and Store Operations to ensure seamless execution of group business
  • Support in ensuring the highest level of Group business service levels from contracting to billing
Groups and In-Resort Partner Referrals:
  • Ensure accurate regional sales reporting and commission structures for both group and referral channels, while resolving issues related to member complaints, order inaccuracies, and system errors
  • Monitor competitive landscape and provide actionable insights for continuous improvement
  • Organize and execute partner & group appreciation events to reinforce and celebrate successful partnerships
  • Create and manage pricing spreadsheets and marketing collateral for both group and in-resort partners
  • Manage, enhance and grow employee referral programs through education and engagement.
Job Requirements:
  • Bachelor's Degree and/or equivalent experience preferred
  • Minimum of 1 year of experience in marketing and/or sales
  • Experience with Word Suite, Excel skills required
  • Strong communicator that is able to provide and receive feedback
  • Must be a team player
  • Strong stakeholder management skills
  • Able to work in a fast-paced environment and prioritize changing objectives
  • High degree of organizational skills and attention to detail
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 513968
Reference Date: 03/18/2026
Job Code Function: Store Operations

Whistler Blackcomb