CCM-Care Coordinator Manager

Lifemark

  • Lethbridge, AB
  • Temporary
  • Full-time
  • 12 days ago
Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Care Coordinator Manager at Lifemark Physiotherapy Mayor Magrath, a Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator Manager who shares this same philosophy.At Lifemark, we walk the talk of our company Core Values: “We have fun”, We strive for simplicity”, "We trust each other to do the right thing”, "We go the extra kilometre” and “We belong here”.The Care Coordinator Manager is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Care Coordinator Manager is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.Why Lifemark?
  • Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
  • Supportive and collaborative administrative team
  • Positive and comforting work environment
  • Pathways for management and corporate leadership
  • Nationally recognized brand with a strong digital presence
Primary Responsibilities:
  • Creating an environment that is welcoming and warm to the patients
  • Dealing effectively with customer and patient inquiries as well as complaints
  • Management of reception area
  • Maintaining Accounts Receivable
  • Accurately entering incoming payment and monthly deposit reconciliation
  • Ensuring timely entry, accuracy and completeness of all patient data in the Lifemark Patient System including intake, assessment and discharge information
  • Timely submission of forms to insurance companies and stakeholders
  • Expense and petty cash processing and control
  • Obtain and promote GMB reviews and coach staff on the same
  • Accounting controls and reporting
  • Manage payroll, including accuracy, communications and meeting deadlines
  • Clinic office management & administration
  • Adherence to all company protocols
Qualifications & Core Competencies:
  • High School Diploma, G.E.D. or equivalent
  • 1-5 years of experience in a clinical or similar environment
  • Current enrolment or graduation from a college diploma program in a related field an asset
  • Excellent customer service skills and telephone etiquette
  • High degree of organizational skills and ability to prioritize and multi-task
  • A “self-starter” with an ability to work independently and collaboratively in a team environment
  • Ability to hit the ground running in a busy and fast-paced working environment
  • Strong computer and data entry skills preferably in MS Office -Word & Excel
  • New Graduates are welcome to apply
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at

Lifemark