Get to Know Us:At North Shore Smile Dentistry we are experienced, and energetic with a goal of building a positive team environment while providing optimal patient care. We have a modern office located in North Vancouver, that offers many amenities nearby including accessible transit options!We are currently seeking a Treatment Coordinator to join our team full time!In this role, you will greet patients, and work alongside our dental team to provide top-tier patient care. See our new office by virtual tour atSchedule:Full time, permanentMonday to FridayWhat Sets Us Apart:Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your termsBrilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance ProgramBuild Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growthCulture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growthThe wage for this Treatment Coordinator position is $28-$34/hour depending on skills, experience, and location.Please note that this is a new job opening.Your Role:Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing optionsSupport treatment planning by coordinating appointments and follow-ups with the dental teamPresent treatment costs, collect payments, process insurance claims, and assist with payment plansBuild strong patient relationships to encourage treatment acceptance, retention, and follow-up careMaintain accurate patient records and ensure smooth scheduling to optimize chair timeCollaborate with clinical and administrative staff to deliver seamless, high-quality careUphold privacy, ethical, and regulatory standards in all patient interactionsAbout You:Previous clinical experience as a Treatment/Scheduling Coordinator is requiredKnowledge and understanding of dental treatment plans and ability to educate patients is requiredExperience with dental software programs is requiredStrong customer service experienceApplication Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.
