Job Title: Employment NavigatorStatus: Regular, full time (Union position)Number of Vacancies: 1Wage: $29.17 -$33.49 (starting $29.17)Grid: 12Hours: 35 Hours/WeekSchedule: This is an in-office role with a schedule of Monday to Friday, 9:00 AM to 5:00 PMStart Date: May 1, 2026End Date: Feb 28, 2028Date Posted: April 8, 2026Closing Date: Open Until FilledPlease note that internal applicants must apply by April 15, 2026. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.PURPOSE:The Employment Navigator supports the delivery of employment services for participants in the Future Forward program, with a focus on individuals experiencing multiple and complex barriers, including homelessness, substance use, and mental health challenges.Working in shelters and community-based environments, the employment navigator engages participants, supports the development of employment readiness, and facilitates connections to employment opportunities and community resources. The role works collaboratively with program staff and external partners to deliver responsive, participant-centered services.This position requires a compassionate, adaptable professional who is confident working in dynamic environments and committed to supporting individuals in achieving meaningful progress toward employment.Location: Community Partner office location and multiple sites (shelters, housing sites, outreach locations)DUTIES AND RESPONSIBILITIES:
Coordinate and deliver individualized employment support service for vulnerable populations and supporting people with multiple barriers to employment (homelessness, substance use, and mental health)
Assist participants in developing and progressing through employment action plans.
Conduct employment readiness and needs assessments.
Support participants with resumes, interview preparation, and job search activities.
Facilitate access to identification, income support, and employment-related resources.
Maintain consistent engagement and build trusting relationships with participants.
Support participants in transitioning toward employment, volunteering, or training opportunities.
Maintains related records and statistics to produce quarterly annual reports as required.
Develop and maintain relationships with local employers and community partners.
Identify and coordinate employment opportunities aligned with participant readiness.
Promote inclusive and accessible hiring practices.
Provide follow-up support to participants and employers to support job retention.
Support job matching and placement activities.
QUALIFICATIONS:
Diploma in a related field (e.g., Social Services, Career Development).
Minimum three (3) years’ experience in employment services or job development.
Demonstrated experience and strong understanding of the complex barriers associated with homelessness, substance use, and mental health required.
Regular travel within the community, Vehicle and Class 5 drivers’ license is a requirement
Experience working in shelters or outreach settings is an asset.
Equivalent combination of education, experience, and lived experience will be considered.
A Criminal Record Check is a requirement of employment.APPLICATION REQUIREMENTS:To apply, please upload your resume and cover letter as separate attachments. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered.To view all opportunities at DIVERSEcity visit .ADDITIONAL INFORMATION:Please note that we currently have staff on the recall list. If an applicant on the recall list applies to this vacancy, the provisions under Article 13.5 "Recall" of the Collective Agreement will apply and we will not consider internal applications from those with less seniority.This position is based in our Surrey office and is completely in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit . Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.A comprehensive job description will be provided to all candidates shortlisted for interviews.DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.About DIVERSEcityDIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 40 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.
