Lab Assistant
Royal Victoria Regional Health Centre View all jobs
- Canada
- Permanent
- Part-time
- Completion of Grade XII or recognized equivalent required
- Medical Laboratory Assistant Certificate required
- MLPAO (Medical Laboratory Professionals' Association of Ontario), OSMT (Ontario Society of Medical Technologists) or CSMLS (Canadian Society of Medical Laboratory Science) certification strongly preferred
- Minimum five (5) years of recent laboratory experience (within the last eight (8) years) in a laboratory assistant role in an acute care centre preferred
- Good understanding of laboratory operations, including the principles and practices of laboratory procedures and workflow preferred
- Experience in Point of Care Testing (POCT) an asset
- Experience with POCT middleware (e.g., AegisPOC) an asset
- Familiarity with Accreditation Canada - Diagnostics standards preferred
- Knowledge of medical terminology essential
- Previous data entry/computer experience essential
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams)
- Demonstrated commitment to excellent attendance and consistent performance
- Ability to facilitate structured training sessions for adult learners with clear communication and effective participant engagement
- Strong organizational, time management, and prioritization skills with the ability to manage multiple tasks in a fast-paced environment
- Ability to perform duties independently and collaboratively within a multidisciplinary team, demonstrating initiative in seeking direction, prioritizing tasks appropriately, and exercising sound judgment within defined scope
- Excellent verbal and written communication and interpersonal skills with the ability to interact professionally with staff, physicians, volunteers, patients, and families
- Strong critical thinking and problem-solving skills, with sound judgment in identifying and resolving issues
- Commitment to quality, safety, and continuous improvement
- Understanding of quality management systems and Accreditation Canada - Diagnostics standards
- Assist with POCT operator certification/recertification processes by delivering structured training sessions to adult learners in a clear, confident, and engaging manner, in accordance with established procedures
- Monitor AegisPOC middleware, shared POCT email box, and respond to operator inquiries (phone/email) by providing support within defined scope and escalating issues as appropriate
- Assist with POCT inventory management and distribution of supplies for efficient utilization
- Support troubleshooting and maintenance of POCT devices as per established procedures
- Perform device-specific functions as outlined in approved procedure manuals, ensuring adherence to established laboratory protocols and quality standards
- Support documentation management (electronic and hard copy) such as operator competency tracking, maintenance logs, temperature logs, internal audits, and operator compliance activities
- Assist with documentation of non-conformances and deviations in accordance with established procedures and escalate appropriately for investigation and follow-up.
- Assist with POCT external proficiency testing (PT) program delivery, device/analyzer comparisons and validation activities under the direction and supervision of an MLT
- Support compliance with Accreditation Canada - Diagnostics standards
- Liaise with RVH Laboratory and clinical staff, and vendors as required
- Participate in staff and patient experience feedback initiatives, professional development, teaching/educational activities, safety and quality improvement initiatives to ensure excellence in the provision of services
- Adhere to RVH and departmental policies and procedures, mission and vision statements while maintaining confidentiality requirements
- Demonstrate alignment with RVH core values: Inspire Trust, Be Kind, Be Bold, Do Great Things, Team Up
- Perform other related duties consistent with the job classification, as assigned, requested, or required
RVH is committed to recruitment and selection practices anchored in principles of equity and inclusion that contribute to an anti-oppressive, respectful, and culturally safe workplace.We invite applications from individuals who belong to groups that have been historically marginalized on the grounds identified by the Ontario Human Right Code, including but not limited to race, disability, age, gender expression, gender identity, sexual orientation, religion, family or marital status, and status as a First Nation, Métis, or Inuk person.To learn about how RVH is taking steps to create and sustain an equitable, inclusive, accessible and culturally-safe environment, please visit:Accommodations
RVH is dedicated to ensuring every applicant has a fair and equitable opportunity to demonstrate their knowledge, skills, and abilities throughout our recruitment and selection process. We are continuously working to create an accessible, barrier-free process, and recognize each applicant's needs are different.We encourage applicants with a disability or circumstance that could be supported with an accommodation to contact People Recruitment at RVH does not use artificial intelligence (AI) to screen, assess, or select applicants.If you are interested in this position, please apply online before 11:00 p.m. EST on the Requisition Close Date. If there is no close date listed above, the requisition will remain open until filled.