Modern Workplace Delivery Manager
MNP View all jobs
- Toronto, ON
- $110,000-145,000 per year
- Permanent
- Full-time
- Lead the delivery of Modern Workplace engagements, ensuring high-quality outcomes aligned to client business goals
- Act as a senior trusted advisor to clients, guiding strategy and solution decisions across Microsoft 365, Copilot, SharePoint, and Information Management
- Oversee solution design and governance models that balance innovation, data security, business compliance, and user experience
- Drive consistency and excellence across delivery methodologies, documentation, and standards.
- Lead solution architecture and advisory services across:
- Microsoft 365 Copilot and AI-enabled productivity scenarios
- SharePoint Online (intranets, document management, information architecture)
- Information Protection, Records Management, and Microsoft Purview
- Microsoft Teams collaboration and integrated productivity experiences
- Stay current on Microsoft’s roadmap and emerging capabilities, translating innovation into practical client value
- Champion productivity-by-design principles that improve employee experience and adoption
- Build, mentor, and manage a team of Consultants and Senior Consultants within the Modern Workplace practice
- Provide coaching, performance feedback, and career development support
- Foster a collaborative, inclusive, and high-trust team culture aligned with MNP Digital values
- Support capability development through enablement, knowledge sharing, and certification growth
- Support business development through client discovery, solution shaping, and proposal development
- Participate in client presentations, workshops, and executive discussions
- Identify opportunities to expand Modern Workplace services within existing client relationships
- Partner with Microsoft and internal stakeholders to support co-sell and go-to-market initiatives
- 4+ years of experience delivering Microsoft-based solutions in consulting or enterprise environments
- Proven leadership experience managing delivery teams and client engagements
- Deep hands-on and advisory experience with:
- Microsoft 365 (SharePoint, Teams, OneDrive, Exchange)
- Microsoft 365 Copilot and AI-driven productivity use cases
- Information Architecture, Information Management, and governance
- Microsoft Purview (Information Protection, Records Management, Compliance)
- Strong understanding of adoption, change management, and user-centric solution design
- Experience leading workshops, executive discussions, and stakeholder engagement
- Excellent communication skills with the ability to translate technical concepts into business value
- Post-secondary education in Information Systems, Business, or a related field
- Microsoft certifications are considered a strong asset.
- Bilingual (French) is an asset.