Network Manager
West Edmonton Mall
- Edmonton, AB
- Permanent
- Full-time
- Overseeing the design, implementation, documentation, and maintenance of network infrastructure, including switches, routers, firewalls, and wireless networks ensuring alignment with business goals and industry standards.
- Designing network topologies (LAN, WAN, data center networks) with considerations for redundancy and fault tolerance.
- Developing a strategic roadmap for network infrastructure, considering business objectives, technology lifecycles and trends, scalability, flexibility, and cost-effectiveness in mind.
- Creating and maintaining comprehensive documentation for planning, design, and procedural standards, ensuring alignment with the evolving IT landscape and best practices.
- Ensuring network availability, reliability, and performance, including monitoring and troubleshooting.
- Championing and directing efforts to establish and maintain robust business continuity procedures, including rigorous testing and continuous improvement initiatives.
- Implementing network security measures (firewalls, IDS/IPS, access control) in compliance with standards, best practices, blueprints, reference models or frameworks (i.e. CIS, NIST CSF)
- Coordinating deployment of network solutions, ensuring proper configuration, testing, and integration.
- Monitoring, analyzing, and evaluating network performance and traffic to optimize network utilization and identify bottlenecks.
- Preparing and presenting reports on network performance, upgrades, and security incidents to senior management.
- Automating routine tasks and network operations using appropriate tools and technologies.
- Conducting regular audits and reviews of automated tasks and network routines for accuracy and effectiveness.
- Assessing existing network infrastructure regularly to identify improvement areas and future needs.
- Conducting performance evaluations and setting goals for network team members, identifying training needs and recognizing exceptional performance.
- Collaborating with various departments to comprehend and fulfill network requirements, including technical guidance for network-related projects.
- Evaluating and recommending network technologies, tools, and vendors for enhanced performance and efficiency.
- Working with stakeholders to translate business requirements into effective network designs and developing a future network requirements roadmap.
- Negotiating contracts and pricing agreements with network solution vendors, collaborating with procurement and legal teams.
- Implementing strategies for evaluating, selecting, and procuring network solutions, including managing vendor relationships, creating and enforcing contract's SLAs.
- Developing and managing project plans, prioritizing network projects and monitoring the progress, with regular status updates to stakeholders.
- Bachelor's degree (or equivalent) in computer science, information technology, or a related field.
- Proven 5+ years' experience as a network manager, senior network engineer, or similar role, with at least 3 years in a managerial position.
- In-depth knowledge and experience working on architectures and technologies, including LAN, WAN, VLANs, VPNs, VRFs and wireless networks.
- In-depth knowledge and experience working with network protocols and technologies including DNS, DHCP, SSL, BGP, OSPF, VoIP, Multicast …etc.
- Strong understanding of network security principles and best practices, including firewalls, IDS/IPS, VPNs, and access control.
- Proficient with network monitoring and troubleshooting tools, such as Wireshark, SolarWinds, or Nagios.
- Experience with network hardware and software, including Cisco, Juniper, Meraki, Palo Alto, Proofpoint, Mimecast, F5, Zscaler, Microsoft, AWS, and Fortinet.
- Strong knowledge in using network automating, scripting and open-source tools such as Ansible, Python, Perl, Bash, PowerShell, Linux CLI and Git.
- Strong knowledge in using and supporting different IdM platforms and services (i.e. LDAP, MFA, SSO, RADIUS, dot1x, open-source AAA tools).
- Excellent leadership and team management skills, with the ability to motivate and inspire a team of network professionals.
- Strong analytical and problem-solving abilities, with the capacity to make sound decisions in complex network environments.
- Solid project management skills, with the ability to prioritize tasks, manage resources, and deliver projects on time and within budget.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders and executives at all levels of the organization.
- Ability to maintain and promote a good work-life balance.
- Network+, Security+, Azure, CCNA, or CCNP certification are an asset.
- This is a full-time position that is typically Monday through Friday, 8:30am-5:00pm with scheduled flex hours during network maintenance tasks, and participation in rotational IT on-call duties.
- This is a salaried position that will depend on experience and qualifications.
- Must be able to pass a basic security clearance.