
Business Analyst CO (Insurance) - (Hybrid - Toronto)
- Toronto, ON
- Permanent
- Full-time
- Support strategy and transformation projects for Insurance clients, helping to define business models, operating models, and roadmaps aligned with client goals
- Gather, analyze, and document business requirements through workshops, interviews, and process mapping
- Translate business objectives into structured processes, requirements, and user stories, with a focus on enhancing customer and stakeholder experience.
- Contribute to solving complex business and technology challenges, including digital transformation, operational improvements, and process re-engineering
- Create clear and compelling presentations for senior business and technology stakeholders, leveraging storytelling and data visualization
- Collaborate as part of a team while taking ownership of specific workstreams; provide guidance to Associates where needed
- Support business development by contributing to proposals, RFP responses, and thought leadership tailored to the insurance domain.
- 2+ years of experience in business analysis, strategy consulting, or insurance industry roles at the business and technology intersection
- Solid understanding of insurance business models and processes, ideally across multiple product lines
- Practical knowledge of business transformation strategy, including current vs. future state analysis, prioritization, and roadmap development
- Ability to develop business cases that communicate strategic value and prioritize issues and solutions for senior leaders
- Experience facilitating requirements workshops and leading stakeholder sessions independently
- Familiarity with Agile delivery, including EPIC creation and user story writing
- Understanding of process re-engineering and how emerging technologies and digital ecosystems are reshaping insurance
- Strong written and verbal communication skills, with the ability to build trust across business and technology stakeholders
- Experience supporting consulting proposals and RFP responses
- Exposure to related roles and broader financial services experience is an asset
- Access to industry-focused talent globally
- Ability to leverage best-in-class innovative products and solutions for complex architecture and large-scale transformation
- Extended global geographic market reach
- Ability to capitalize on our client footprint and deep domain expertise within financial services and energy