Operations Supervisor - Warehouse

• Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives

• Establish and sustain that performance standards are communicated that are specific and measurable

• Interview hourly associates and provide recommendations for hire

• Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates

• Motivate and engage associates by focusing on team accomplishments and recognition

• Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control

• Conduct team meetings

• Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations. Assist in new associate training

• Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift

• Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution

• Complete all necessary records and reports in a timely and accurate fashion

• Ensure compliance with financial policies and procedures such as, inventory accuracy and control, returns, damages, etc.

• Understand the relationship between decision-making and profitability

• Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets

• Ensure day-to-day management and associate activities are in alignment with the location safety strategy

• Provide associates with communication, training, feedback, and direction to ensure safe performance

• Ensure compliance with all applicable regulatory agencies and company policies and procedures

• Conduct safety observations

• Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily

• Ensure the customer knows that we are committed to helping them meet their objectives

• Determine areas that could benefit from Continuous Improvement efforts

• Properly plan work assignments to ensure effective use of warehouse equipment

• Work with hourly associates to ensure they understand safe and efficient operation of equipment

• Work with vendors to ensure equipment is maintained

• Other projects and tasks as assigned by the manager

• 2 - 4 years related functional experience

• High School Diploma or equivalent required

• Bachelor's Degree preferred

• Strong written/oral communication skills and the ability to actively listen are required

• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

• Must demonstrate ownership & responsibility to run the operation with a sense of urgency

• Must have ability to connect and build rapport/relationships with associates and external customers at all levels

• Must have ability to work efficiently with time management and organizational skills

• Ability to manage through a problem and think and make decisions independently

• Ability to drive process improvement and lead change

• Experience with inventory management system preferred

• Regular, predictable, full attendance is an essential function of the job

• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Penske