
Digital Product Manager
- North York, ON
- Permanent
- Full-time
As a Digital Product Manager, you will play a pivotal role in shaping and driving the online customer experience for a fast-growing, international eCommerce company specializing in personalized products. This is a senior-level position that requires a dynamic leader with a track record of owning and executing digital product roadmaps in a retail or eCommerce environment. You will work cross-functionally to ensure all aspects of the digital strategy align with business goals while continually optimizing the online experience to boost engagement, conversions, and customer satisfaction.
Key Responsibilities
- Digital Product Leadership: Develop, communicate, and execute a clear and comprehensive digital product roadmap within the Shopify Plus ecosystem, ensuring alignment with overall business objectives.
- Website Optimization and Marketing Support: Collaborate with marketing teams to enhance the online presence, optimize landing pages, and support website-driven campaigns.
- eCommerce Expertise: Leverage your Shopify experience to drive improvements to functionality, performance, and user experience across desktop and mobile platforms.
- Strategy and Execution: Work hands-on to define product strategies, coordinate cross-functional initiatives, and manage the lifecycle of digital product initiatives from ideation to launch.
- Data-Driven Insights: Utilize analytics to assess the performance of digital products and inform strategic decisions through actionable insights.
- Collaboration: Partner with design, development, and marketing teams to execute innovative ideas, ensuring alignment and consistency across projects.
- Customer-Centric Innovation: Bring an entrepreneurial mindset to uncover new opportunities for personalization and customer engagement, ensuring the business remains a leader in its space.
- A minimum of 5+ years of experience in digital product management, specifically within retail or eCommerce companies.
- Demonstrable expertise in managing digital products within the Shopify Plus ecosystem and a proven ability to act as the lead owner of digital roadmaps.
- Experience supporting and leading website marketing initiatives, with a strong understanding of digital marketing best practices.
- Analytical mindset, with the ability to leverage data to inform decisions and measure success effectively.
- Exceptional collaboration and communication skills to work across departments and with external partners.
- Entrepreneurial spirit - a proactive, hands-on, and scrappy approach to solving problems and driving projects forward.
- Strong digital marketing skills to support and amplify online initiatives.
- Familiarity with custom product creation and personalization is advantageous.
- Experience in industries where handcrafted, personalized goods are a core offering.
- A passion for customer-centric innovation and creating memorable online experiences.
- Be part of a rapidly growing international team that values creativity, innovation, and customer satisfaction.
- Work in a dynamic, entrepreneurial environment where you can significantly impact the digital product landscape.
- Lead groundbreaking initiatives that redefine personalization and customization in eCommerce
Jobboom
We are sorry but this recruiter does not accept applications from abroad.