Customer Engagement: Deliver compelling product presentations to customers, highlighting technical features and benefits to address their specific needs. Voice of the Customer: Gather and communicate customer feedback to inform product development and ensure alignment with market demands. Provide technical support and expertise to the sales team to address customer inquiries and facilitate successful sales engagements. Conduct technical presentations for customers upon request, ensuring clear communication of product capabilities and solutions. Focus Areas: Bachelor's degree in Electrical Engineering or a related field P.eng designation Minimum 8 years of experience in electrical engineering, application engineering, or a related role within the utility or power systems industry. Strong understanding of utility power systems, including switchgear, controls, and insulator equipment. Excellent communication and presentation skills, with the ability to convey complex technical information to diverse audiences. Customer-focused mindset with experience engaging with clients at trade shows, technical meetings, or similar settings. Ability to collaborate cross-functionally with product development, sales, and engineering teams. Knowledge of industry standards and technical requirements for utility products. Willingness to travel for trade shows, customer meetings, and internal training (up to 40%). Master's degree in electrical engineering or equivalent Minimum 10-12 years of experience in electrical engineering, application engineering, or a related role within the utility or power systems industry. Strong problem-solving skills and ability to translate customer challenges into actionable solutions.
