Business Systems Analyst
SRA Staffing Solutions View all jobs
- Toronto, ON
- Permanent
- Full-time
Industry: Healthcare Technology / Data Interoperability
Type: Full-Time, PermanentAbout the OpportunitySRA Staffing is hiring a Senior Business Analyst – FHIR / Healthcare Integration on behalf of a leading healthcare technology organization delivering enterprise-grade interoperability and clinical data solutions.The organization specializes in FHIR-based clinical data repositories and customer-driven integration platforms. This role plays a key part in driving process redesign, ensuring seamless front-end and backend integrations, and supporting healthcare transformation initiatives in complex client environments.Role OverviewThe Senior Business Analyst will lead business analysis and integration initiatives, gathering and translating customer requirements into actionable technical and functional solutions.You will collaborate with cross-functional stakeholders — including product, engineering, and client teams — to ensure high-quality deliverables, successful solution transitions, and measurable customer value.This role requires strong documentation skills, structured methodologies, change management expertise, and experience operating within billable professional services environments.Responsibilities
- Gather process redesign and gap analysis for both front end solutions and integrations with company's FHIR-based clinical data repository.
- Link customer requirements to project objectives and priorities.
- Produce documentation to a high standard, including high quality reports and presentations.
- Assist in the facilitation of team and client meetings.
- Own and deliver work packages of moderate to large size and complexity.
- Collaborate and communicate with colleagues at all levels and departments to build and maintain strong relationships and ensure smooth transition of solutions throughout the project lifecycle.
- Understands how various issues affect each other and the outcome of projects and improves upon existing approaches by seeking opportunities to creatively transform current industry practices into fresh alternative solutions.
- Apply change management techniques within a complex environment to identify and facilitate positive change.
- Understand capabilities of the Company's products and services and how they can deliver value to our customers.
- Collaborate with product leads and designers to deliver the best possible solutions for our customers.
- Accountable for ensuring that all working hours are accurately reported in NetSuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in NetSuite is properly and fully utilized.
- Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability for a Project Manager.
- Identify and communicate customers' requirements to colleagues.
- 5+ years of experience in business analysis and integration work.
- Experience in leading and conducting business analysis in order to assess business problems/ opportunities.
- Experience in documenting business requirements in such a way that technology solutions can be determined.
- Knowledge of business modeling techniques/tools.
- Experience in one or more of the following areas: development of internet/intranet business strategies, business process re-engineering, business case development and cost-benefit analysis.
- Experience in structured methodologies for the identification of users-requirements and the development of specifications.
- Awareness of emerging IT trends and technologies.
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
- A team player with a track record for meeting deadlines.
- Knowledge of Agile, Scrum, waterfall, and iterative methodologies is preferred.
- Previous experience in the use of information retrieval packages is preferred.
- Previous experience in a healthcare setting is preferred.