Director, Analytics & Insights - Freight Club
Cymax View all jobs
- Vancouver, BC
- $140,000-180,000 per year
- Permanent
- Full-time
- Define and execute an analytics strategy and operating plan aligned with Freight Club’s business goals.
- Build, lead and mentor a high-performing analytics team that delivers actionable insights, data models, and strategic recommendations.
- Partner with business leaders across operations, pricing, carrier management, customer experience, finance, and product to ensure analytics initiatives drive measurable improvements in efficiency, quality, and margin.
- Champion a culture of data-driven decision-making across departments through enablement, education, and collaborative partnership.
- Identify, quantify, and track initiatives that improve revenue and margin through enhanced carrier optimization, pricing management, cost optimization, and service-level performance.
- Deliver forward-looking insights on shipping performance, carrier reliability, cost-to-serve dynamics, profitability levers, and logistics trends affecting the business.
- Provide executives with timely visibility into opportunities, risks, and key drivers of Freight Club’s business performance.
- Leverage advanced analytics, statistical modeling, and machine learning techniques to extract insights from complex logistics and shipping datasets.
- Monitor emerging trends in transportation analytics, pricing science, network optimization, and AI to continually advance Freight Club’s competitive advantage.
- Improve analytics processes, governance, and tools to maximize accuracy, efficiency, and turnaround time.
- Advocate for modern analytics platforms, methodologies, and automation solutions that unlock incremental value and support Freight Club’s strategic priorities.
- Build scalable and repeatable analytics solutions that are integrated into Freight Club’s ongoing operational rhythms.
- 5+ years of experience in analytics, with a proven track record of leading high-impact analytics teams and driving strategic business outcomes.
- Demonstrated ability to set analytical vision and translate business strategy into measurable, financially meaningful results.
- Expertise in SQL and experience working with relational databases (e.g., SQL Server or similar RDBMS environments).
- Proficiency with data visualization tools (preferably Power BI) and a strong understanding of effective data storytelling.
- Solid foundation in statistical analysis, modeling, and predictive analytics, with the ability to translate complex data into actionable business insights.
- Experience in logistics, shipping, supply chain, transportation analytics, or marketplace operations is a strong asset.
- Excellent communication and stakeholder management skills, with the ability to influence senior leadership.
- Strong financial acumen and the ability to articulate the business and financial implications of analytical findings.
- Knowledge of machine learning and statistical fundamentals, with practical application in business environments.
- Post-secondary education in Data Science, Statistics, Computer Science, Business, Economics, or a related field preferred.
- Measurable improvements in revenue and margins driven by analytics-led business improvements
- A clearly defined analytics strategy and roadmap that accelerates Freight Club’s business priorities.
- Increased adoption and trust of analytics insights across leadership and operational teams.
- Demonstrated ability to convert data into high-quality decisions that improve cost efficiency, service performance, and profitable growth.
- Analytics is seen as a strategic partner—not just a reporting function.
- Impact: Your work will directly influence the success and growth of our business.
- Growth: Opportunities for professional development and career advancement.
- Hybrid-First Environment: Embrace flexibility and choice.
- Culture: A collaborative and supportive work environment where your contributions are valued.
- Grit & Agility: Forge Ahead, Pivot Fast
- Accountability: Bring It, Own It, Commit
- Go the Extra Mile: We Go Above & Beyond
- Understand the Map & the Terrain: Master the Details & the Big Picture
- Data Drives Decisions: Absorb Complexity & Transmit Clarity
- Think Beyond Today: Tomorrow's Vision, Today's Action
- Health and wellness support for our team members and their families including an employee assistance program
- 100% paid premiums for health and dental benefits in Canada
- Paid time off
- Easy access to online and phone-based counselling services
- And a hybrid-flexible work environment.