
Sr. Technical Business Systems Analyst (BSA)
- Brampton, ON
- Permanent
- Full-time
- Participate in the review of business processes that results in recommendations for productivity improvements through technology
- Risk mitigation and planning
- Work with stakeholders to eliminate redundant or ineffective business procedures
- Enhance the customer service experience
- Work with stakeholders to gain agreement on solutions
- Analyse data to quantify benefits and assess costs
- Participate in presentations and meetings with Senior Management
- Participate in the preparation of RFPs, bid proposals, contracts
- Work closely with the Manager, Information Technology & Business Systems to develop application architecture and underlying services to run enterprise business systems
- Research emerging practices/technology and participate in long-range planning for the development of business systems solutions, evaluating new deployment models and methodologies
- Develop and implement business systems projects that meet agreed business outcomes
- Communicate effectively with various stakeholders, setting clear expectations and explaining complex concepts with non-technical audiences
- Provide expert guidance with hands-on help where required to solve complex and challenging business problems to the satisfaction of key stakeholders
- Plan, develop and on‑time delivery of effective business solutions
- Coordinate and perform in-depth tests for modified and new systems, including end-user reviews and other post-implementation support
- Support the organization through the design and implementation of robust training
- Maintaining and upgrading existing systems as required
- Ensure the proper management and integrity of master data
- Identify and compile metrics from business systems used for data analysis and business improvements
- Apply methods and techniques to ensure the security of applications and data
- Responsible for using problem-solving and analytical skills to support the design, implementation, and maintenance of solutions that support the extrusion production system.
- Support the business through the ongoing implementation, configuration, support and testing of Dynamics 365 Business Central ERP system
- Design, deploy and maintain dashboards, ad-hoc reports, perform data analytics, and build data visualization solutions to meet business needs using Power BI or Crystal reporting
- Develop and maintain dashboards, reports and data visualizations in MS PowerBI
- Create standard operating procedures and train users on system functionality
- Collaborating with Business System Analysts, and IT team to resolve issue and ensuring solutions are viable and consistent
- Simultaneously manage multiple complex projects to ensure they meet the stated
- Deliver concise communication of Business Systems plans, goals, project direction and achievements
- Support through the development of documentation as appropriate
- Diploma or Degree in a technical discipline, Computer Science, Information systems management, or related field and/or equivalent combination of education
- 5+ years in a Technical Business Systems Analyst role or similar
- 5+ years of relevant experience, end user training, data analysis or data management, process improvement
- 5+ years of work experience with MS Power Platform (PowerBi, PowerApps, Power Automate)
- 5+ years Database management
- Systems literate, preference given to those with manufacturing, CRM, ERP system, BI & Analytics applications experience and knowledge
- Experience with software development methodologies - SDLC, agile, waterfall
- Experience maintaining master data & report management
- Ability to work with cross-functional teams
- Proven decision making skills that engage and add value
- Project management training and or certifications such as Agile \SCRUM
- Change management certification would be an asset
- 5+ years’ IT experience with a focus on driving productivity through business systems and information architecture preferably within a manufacturing environment
- Working knowledge of data modelling and data visualisation BI \AI tools
- Advanced knowledge of building and maintaining reports and dashboards in Microsoft Power BI including DAX Queries
- 3 + years of experience working with the support, implementation and configuration of Microsoft Dynamics 365 Business Central or other ERP system
- Strong work experience writing/editing complex Crystal Reports and SQL queries
- Experience with SQL Server: SSRS, SSIS, SSAS
- Working technical knowledge of SQL languages
- Strong work experience with Power Platforms (MS SharePoint, MS Power Apps and MS Power Automate)
- Strong analytical, problem solving, organizational and time management skills
- Ability to learn and train on variety of software
- Previous experience developing and implementing successful business systems
- Excellent communication, customer service and presentation skills
- Ability to work independently and as part of the team
- Excellent understanding of IT service management
- Excellent understanding of change and release management procedures
- Ability to analyse, evaluate and define needs as well as to create and execute implementation test plans is essential
- Knowledge of budget management and vendor management
- Experience with API’s and web services would be an asset
- Perform cleanse, map and transform data to support integration initiatives
- Profit sharing
- Health care spending account
- Education assistance program
- Health and dental
- Life AD&D
- Gym memberships
We are sorry but this recruiter does not accept applications from abroad.