Onsite Technician

ExcelGens, Inc.

  • Saint-Laurent, QC
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
Onsite IT Technician (approximately 2-month contract)
We are looking for a hands-on Onsite IT Technician to join our team in Montr al for an approximate 2-month contract. In this role, you will provide day-to-day technical support while working closely with both office and production teams. If you enjoy problem-solving, staying active in your work, and making a tangible impact, this is a great opportunity to grow your IT career in a dynamic environment.What You'll Do
  • Onsite Support & Troubleshooting: Provide responsive, in-person support to diagnose and resolve hardware, software, and network issues
  • Installation & Configuration: Set up and configure workstations, printers, servers, and network equipment (switches, routers, cabling)
  • Infrastructure Maintenance: Support and maintain IT infrastructure, including server rooms and production-area systems
  • Documentation & Ticketing: Accurately track requests, resolutions, and inventory using a ticketing system
  • Project Support: Assist with hardware rollouts, upgrades, and workspace or production floor changes
  • Health & Safety: Follow all workplace safety standards and site-specific policies
Your Profile
  • 1 to 4 years of experience in a similar IT support role
  • Strong knowledge of Windows, macOS, and/or Linux operating systems, as well as computer hardware
  • Hands-on experience with networking fundamentals (switches, routers, cabling)
  • Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users
  • Ability to manage multiple tasks in a fast-paced, onsite environment
Nice to Have
  • Certifications such as CompTIA (A+, Network+, Security+), Microsoft, Cisco, or ITIL
  • Experience supporting a manufacturing or production environment
Additional Requirements
  • Comfortable lifting equipment (up to 50 70 lbs) and working in varied environments (standing, bending, reaching)
  • Valid driver's licence and reliable transportation may be required
  • Bilingual in French and English (required)

ExcelGens, Inc.