Account Manager - Full-time - Remote
Comrade Digital Marketing
- Halifax, NS
- Permanent
- Full-time
- We love the people we work with
- We are always growing professionally, individually, and as a team
- Our management team is great (respectful, fair, and flexible when needed)
- Our work is interesting, dynamic, and not mired in managerial bureaucracy
- Our compensation is strong
- Lastly, because our team is not huge, each of us creates a real impact on our clients and everyone on the team.
- Take the lead on a book of 15–20+ client accounts, serving as their primary strategic contact and the person ultimately accountable for outcomes.
- Facilitate quarterly business reviews and performance discussions, delivering data-backed insights and forward-looking recommendations.
- Orchestrate cross-functional delivery across SEO, paid media, content, creative, and web development teams to keep initiatives on track and on-brand.
- Guide website and creative projects from discovery through launch — including scope definition, timeline management, and stakeholder alignment.
- Spot early warning signs, address risks before they escalate, and champion proactive communication to maintain client confidence.
- Uncover organic growth opportunities within existing accounts and build the business case for expanded engagements.
- Set clear expectations, manage scope thoughtfully, and ensure production teams have the direction they need to deliver exceptional work.
- At least 4 years in account management or client success within a digital marketing agency environment.
- Demonstrated ability to juggle 15–20+ simultaneous client relationships without sacrificing quality or responsiveness.
- A track record of running executive-level strategy sessions, business reviews, and retention-focused planning.
- Solid fluency in core digital channels — SEO, paid search, content marketing, and web analytics — enough to lead informed conversations (hands-on execution not required).
- Polished communication and presentation skills with the confidence to advise, challenge, and guide senior stakeholders.
- Hands-on involvement in website redesigns, platform migrations, or creative project coordination.
- A history of expanding account revenue through thoughtful upselling or broadening scope.
- Comfort working asynchronously with distributed, international teams.
- Familiarity with tools like ClickUp, GA4, Google Search Console, Google Ads, SEMrush, Ahrefs, or similar platforms.
- Work from anywhere — fully remote with a collaborative, high-trust culture.
- Competitive base salary plus a performance-driven commission structure.
- Comprehensive benefits including health insurance, 401(k), and generous PTO.
- Direct exposure to executive-level client conversations and real strategic impact.
- A tight-knit agency team that values initiative, clear thinking, and professional growth.
We are sorry but this recruiter does not accept applications from abroad.