Workforce Restoration Consultant
Government of Alberta
- Edmonton, AB
- Permanent
- Full-time
Job Title: Workforce Restoration Consultant
Job Requisition ID: 56615
Ministry: Public Service Commission
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Temporary - 2 years
Scope: Open Competition
Closing Date: April 29, 2024
Classification: Human Relations 3
Salary: $3,043.79 to $4,023.18 bi-weekly ($79,442 to $105,005/year)The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit:The Public Service Commission (PSC) ensures Alberta has a professional, non-partisan and diverse public service that proudly serves Albertans. The expertise and talent that PSC staff bring to their work is critical to our overall success, as our Ministry is responsible for delivering HR services in all HR functional areas, internal communications, and employee engagement to the Government of Alberta.To learn more, please visitRole ResponsibilitiesIf you are a highly motivated team player with a keen interest in supporting teams and managers deliver on their mandates by working through any outstanding conflict, consider joining the Workplace Supports & Prevention Branch. As a member of the Workforce Restoration Unit, you will play a crucial role in delivering a variety of conflict resolution supports to Government of Alberta employees at all levels. This includes direct or indirect involvement in conflict resolution, workplace reviews, conflict coaching, group facilitations, facilitated discussions, post investigation reintegration and support and advising of options.This role seeks advice, guidance, and mentorship from the Manager, Workforce Restoration as needed.As a Workforce Restoration Consultant, you will:
- Conduct workplace reviews by administrating surveys, interviewing employees, analyzing information and creating a written report on results and themes identified for implementation.
- Develop and present comprehensive Workplace Restoration Plans.
- Work closely with Managers and HR client delivery areas on assessing organizational scenarios and appropriate tools to gain efficiencies and effectiveness to ensure teams can deliver on their mandates.
- Apply appropriate dispute resolution (ADR) options and coaching to resolve conflict.
- Manage project completion through high energy facilitation and engagement in teams throughout the organization.
- Confidently facilitate and/or lead large and small group discussions with the purpose of contributing to a respectful and inclusive workplace.
- Collaborate with key partners to develop, advance, promote and deliver conflict management tools and resources for the organization, such as development of corporate GoA trainings related to conflict management, creating an internal and external listing of mediators, facilitating a prevention community of practice, etc.
- Support and mentor working teams to implement tools, processes, and build skills to improve working environments in a proactive and preventative lens, i.e., through coaching, recommendations of training, etc.
- Collaborate with employees across the organization, including individual employees, leadership/leadership teams, internal and external stakeholders throughout the workplace restoration lifecycle. Contribute actively to the ongoing improvement of Workplace Restoration practices and processes at the Government of Alberta.Provide support and collaborate within the Workplace Supports & Preventions team.APS CompetenciesCompetencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.This link will assist you with understanding competencies:Systems Thinking: Incumbent requires systems thinking to design and develop processes and systems which address the short-term and long-term needs of the GoA as an employer and create innovative and sustainable solutions that also support the broader talent management framework. At the same time, the position must balance a variety of needs (department specific versus enterprise-wide), assessing implications such as ensuring costs are reasonable and sustainable in the long-term, and consulting and partnering with the Union to achieve success in joint employer-union committees.Creative Problem Solving: It is critical that the incumbent provide innovative solutions and advice as well as lead and support projects related to the development and maintenance of policy within the APS while keeping informed of best practices and challenging existing processes and procedures for improvement and enhancement.Drive for Results: Able to determine what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.Agility: Ability to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment. Adaptability and flexibility to adjust priorities and schedules for self as needed to meet the needs of each initiative.Build Collaborative Environments: Incumbent must be a strong communicator and set up processes or structures to facilitate meaningful communication. The incumbent will also lead and/or support training initiatives and encourage exchange of information and ideas.Develop Networks: Proactively connect and build trust with peers and executives in PSC, ministry clients, jurisdictional contacts and other experts in their field.QualificationsExperience in the following areas is preferred:- Specialized training in conflict resolution, ADR such as Mediation or other related certificate/designation is considered an asset i.e., Q.MED, C.MED.
- Strong Human Resources/Employee Relations experience is considered an asset.
- Strong facilitation experience in leading small and large groups, facilitation training or certification is considered an asset.
- Experience in supporting groups/teams through conflict resolution, Appropriate Dispute Resolution.
- Strong time management skills to handle high volume and complex tasks, prioritize responsibilities, and meet tight deadlines.
- Excellent interpersonal and communication (written and verbal) skills are essential.
- Working knowledge of employment contracts, collective agreement, policies and procedures and federal and provincial legislation is considered an asset.
- A growth mindset with a willingness to acquire new knowledge and be adaptable to evolving conditions.Requirements:
University graduation in a related field plus five years of related experience; or equivalent as described below:A related two-year diploma from a recognized post-secondary institution and seven years of related experience; orA related one-year certificate from a recognized post-secondary institution and eight years of related experience.NotesAny costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.Links and information on what the GoA has to offer to prospective employees.
- Working for the Alberta Public Service -
- Public Service Pension Plan (PSPP) -
- Alberta Public Service Benefit Information -
- Leadership and mentorship programs
- Professional learning and development -
- Positive workplace culture and work-life balance
- Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements.
- Research Alberta Public Service Careers tool -
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.Candidates are required to apply for a job online. Please visit for more information. Please visit , for more information.It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( ).It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.If you require any further information on this job posting or a copy of the role profile, please contact Cindy Zaiffdeen at .