Rooms - Concierge - Summer 2026

The Sutton Place Hotels View all jobs

  • Revelstoke, BC
  • Permanent
  • Full-time
  • 1 month ago
Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.A Concierge is responsible for providing personalized assistance to hotel guests by arranging services, offering local recommendations, and ensuring a memorable stay. The concierge acts as a knowledgeable resource for guests, helping with reservations, transportation and special requests.Job Requirements
  • High School Diploma, G.E.D. or equivalent
  • Valid Class 5 BC Driver’s License with a clean driver’s abstract (preferred)
  • Must be eligible to work in Canada - can provide SIN documentation
  • Ability to operate a standard transmission vehicle. (preferred)
  • Experience in all aspects of customer service.
  • Strong working knowledge of hospitality industry principles, methods, practices, and techniques
  • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
  • Able to effectively communicate both verbally and in writing.
  • Ability to coordinate and organize.
  • Must be able to work different shift Morning and Evening and including working on weekends and public holidays
Job duties
  • Assist with guest arrival and departures, including transportation of guest luggage, equipment & belongings.
  • Greet and communicate with all guests, providing personalized service in a professional manner.
  • Be knowledgeable of community and/or resort attractions and events.
  • Answer enquiries regarding hotel services and registration by letter, by telephone and in person.
  • Make recommendations and fulfill any guest requests, including making dinner reservations, organizing trips and activities, transport, and in room amenities.
  • Work closely and professionally with various departments.
  • Maintain a clean and organized work environment.
  • Maintain a high standard of personal hygiene and appearance.
  • Assist the Pool Attendants and Bellhop team as required.
  • Conduct shuttle service as required.
  • Effectively and professionally communicate with guests via phone, in person and in writing.
  • Delivering items to guest rooms and attending to requests.
  • Ensure public spaces are well presented.
  • Perform all other duties as assigned or needed.
Job Benefits
  • Rewards & Recognition
  • Team rates from $59 per night, Family & Friends rates too!
  • 25% discount at our restaurants for up to 6 people
  • Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
  • Ongoing Employee events, incentives & recognition
  • Growth Opportunities- Career Advancement starts from Within
  • Dedicated Training Program
  • Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
  • Refer a friend or family and earn money!
  • Group Life Insurance, Extended Health, Dental, Vision Care!
  • Complimentary Stays
  • RRSP Matching
  • Milestone Rewards
  • Tuition Credit Program
SUMMATION:Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.****ABSOLUTELY NO PHONE CALLS PLEASE**Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at .

The Sutton Place Hotels