Customer Support Supervisor - Automotive

Quantum

  • Montreal, QC
  • $85,000-100,000 per year
  • Permanent
  • Full-time
  • 21 days ago
Permanent Full time 85,000.00$ - 100,000.00$ Yearly As soon as possible Partially remoteDescriptionPosition: Customer Support Supervisor - Automotive
Location: Saint-Laurent - 3 days remote
Salary: $85K to $100K (based on experience) + bonus
Perks: Full benefits 100% paid from the first day!Join a Canadian Top Employer as a Customer Support Supervisor! This opportunity is offering a competitive base salary plus bonus, full benefits from day one, RRSP pension plan, monthly auto allowance, paid gym membership, and other great perks.In this role, you will:- Lead and support a customer service team, ensuring service standards are met across all communication channels.
- Step in to assist with challenging situations, offering guidance and solutions.
- Monitor workloads and performance, making adjustments to resources and priorities as needed.
- Coach and mentor team members, providing feedback that builds confidence and capability.
- Collaborate with leadership to improve processes, resources, and training materials.Requirements:- Excellent customer service experience.
- At least 2 years of leadership experience.
- Strong communication skills with the ability to resolve issues effectively.
- Exceptional team-building and management capabilities.
- A calm, solutions-focused approach when handling challenges.Apply now, please send your resume as a Word document to Hannah Tiongson at hannah.tiongson@quantum.ca.REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.CNESST permit numbers: AP-2000158 & AR-2000157Salary benefits : avantages sociaux complets payés à 100 % dès le premier jourServices de Gestion Quantum LtéeFounded in 1968 in Montréal, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering...

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