
Assistant Personal Training Manager, Vancouver
- Vancouver, BC
- Permanent
- Full-time
- Pipeline management including daily cleanup and phone calls
- Perform daily session audits on both complimentary and paid services and provide timely and constructive feedback
- Support relationships with Operations and Sales leveraging Chalk Talk as a guide
- Ability to forge meaningful relationships with key club leaders and identify partnership opportunities to support and key PT initiatives
- Assist with business performance by supporting the monthly action plan
- Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc.
- Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting)
- Champion Personal Training service standards by engaging in Club Membership to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience
- Maintain PT presentation standards including Bio Boards, Nametags and Uniforms
- Support team payroll and ensure time & attendance compliance
- Performance Management (Formally and informally) of Coaches
- Equifit administration and communications
- Support new Coach onboarding, administration and logistics
- Demonstrate a sharpening business acumen, identifying trends and insights to increase profitability
- Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities
- Achieve and maintain team headcount target through active management of the interview process
- Ongoing Coach development that would support the personal training development meeting
- Acts as the Manager on Duty when Personal Training Manager is not in club
- Mentor and develop ramping Coaches
- Current national certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred.
- Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention.
- Desire to grow into a future PT leader, with an interest and passion for developing the PT business
- Proven ability to hire and develop staff through creating accountability and purpose driven goals
- Collaborative leadership and strong desire to interact with members, clients and staff.
- Leadership experience in an educational, fitness or management setting (one year minimum preferred).
- Excellent written and verbal communication skills.
- Demonstrated time management and prioritization skills.
- Enthusiastic, passionate and knowledgeable regarding the fitness industry.
- Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop