Technical Manager, IT - Permanent

Ottawa, ON
Permanent
Full-time

19 days ago
Apply easily

An Ottawa-based, nationally-renowned law firm HQ'd in Downtown Ottawa is looking for a Technical Manager, IT to lead their entire IT infrastructure from day-to-day support operations to long-term planning and strategic leadership. This person will provide hands-on troubleshooting and technical leadership on IM/IT initiatives in a deadline-driven, legal environment.Known for their progressive culture and collaborative environment, this law firm is a top employer in the region and is prioritizing attitude and aptitude above all else. As this role requires full-time in-office (four to five days on-site per week), only candidates residing in the National Capital Region will be considered.Duties include but are not limited to:

Complete ownership of the internal IT function including day-to-day technical support and operations, development and implementation of IT policies and procedures, digital transformation projects and budget oversight, external vendor management, etc.
Day-to-day IT support and hands-on troubleshooting for internal users both in-office and remotely in a Windows-heavy environment (M365/Azure)
Software and hardware installations and configurations, onboarding/offboarding such as device and system configuration, Office 365 administration (SharePoint, Teams, etc.), data recovery and troubleshooting, etc.
Management of IT asset inventory and continuous research into emerging industry trends, solutions, etc.
Facilitating the support and technical training for staff on new business applications, IT systems, cybersecurity measures/solutions, etc.

About YouThe successful candidate will have the following:

Bachelor's degree or diploma in Information Technology, Computer Science, Software Engineering, Networking, or similar
6+ years of industry experience in an IT operations and technical support/system administration capacity within a Windows environment; ideally within a small team or legal setting
Experience leading a holistic IM/IT function managing everything from software and hardware systems, digital transformation projects, network administration, security protocols, etc.
Extensive Office 365 knowledge/experience
Bilingualism in both official languages (English & French) is considered an asset and is not imperative
Strong interpersonal and collaborative skills as well as the ability to thrive both in a team and autonomously

About the JobAs this organization employs an in-office work model, only candidates local to the Ottawa/NCR will be considered.This client offers a generous compensation package that includes a competitive salary ranging between $90,000 to 120,000, RRSP-matching, full benefits, etc.
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How to ApplyPlease apply by clicking the “Apply Now” button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to . If you are already registered with us, please contact your Senior Recruiter. Please quote job 18984.LRO Staffing values fairness, confidentiality, and human judgment in every stage of our hiring process. We do not use automated or AI-driven screening tools to assess applications. Each submission is reviewed by an experienced recruiter to ensure a thoughtful and equitable evaluation of every candidate.Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.
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