Director, Foundation & Vendor Operations

University Health Network View all jobs

Toronto, ON
$120,000-140,000 per year
Permanent
Full-time

44 mins ago

Company DescriptionAt The Princess Margaret Cancer Foundation (PMCF), our mission is to create a world free from the fear of cancer. Cancer remains the number one cause of death for Canadians and our top priority is to accelerate cancer research and care.Our role is to garner support for Princess Margaret Cancer Centre, one of the world's leading cancer research and treatment centres, through philanthropy, fundraising events, and our world-renowned lottery program. The work we accomplish drives groundbreaking research, relentless innovation, and a deep commitment to improving the lives of cancer patients and their loved ones.Now, we have an opportunity to blaze an even brighter future for everyone affected by cancer.We will Carry The Fire for cancer patients everywhere, lighting the way forward through discovery, reigniting our commitment to transform cancer outcomes and ease the profound suffering cancer causes patients and their loved ones.At the PMCF, every one of us carries the fire for someone else. Join us as we inspire a movement and help us achieve our vision to change the way we understand, diagnose, and treat cancer.Job DescriptionUnion: Non-Union
Department: Customer and Business Operations
Reports to: Associate Vice President, Fundraising Operations
Hours: 35 Hours
Salary Range: $120,000 - $140,000 (plus additional compensative incentives such as bonus, pension and more)
Status: Permanent, Full Time
Vacancy: New
Posted Date: April 16, 2026
Closing Date: May 10, 2026The Director, Foundation & Vendor Operations provides senior leadership and strategic oversight for the vendor and partner oversight, including PMCF Lotteries. This role is responsible for a multimillion-dollar portfolio and is accountable for ensuring that operational partners and service providers deliver against contractual, regulatory, financial, and service expectations while supporting the Foundation's revenue objectives.Key ResponsibilitiesVendor & Partner Oversight

Establish and maintain strong governance frameworks for vendor oversight, performance management, risk escalation, and decision-making
Lead the oversight of operational lottery vendors and partners, ensuring delivery against contracts, service-level agreements, budgets, timelines, and regulatory requirements
Own senior-level vendor relationships, including performance and business reviews, issue resolution, escalation management, cost management and continuous improvement initiatives
Ensure clear accountability across vendors and sub-vendors, with visibility into dependencies, risks, and capacity constraints
Partner with Legal and Finance to support contract management, compliance, real estate cash flow and financial controls related to lottery vendors

Leadership of Foundation Operational Initiatives including:

Lottery Prize Procurement & Real Estate Leadership

Collaborate with the Lottery and Procurement team to ensure lottery prize offerings are compelling, compliant, cost-effective, and aligned with the Foundation's Lottery strategy
Lead collaboration with the Foundation's construction management partner on the timely and on budget development and delivery of lottery homes including property sourcing, design direction, construction oversight, quality assurance, readiness to award and winner management.
Oversee timelines, budgets, and delivery milestones for real estate-based prizes, ensuring risks are proactively managed and escalated
Support strategic evaluation of properties and prize concepts for future lottery campaigns

Qualifications

10 years of senior leadership experience in operations, vendor management, or program delivery within complex, multi-partner environments
Lean Six Sigma black belt a strong asset or demonstrated experience with organizational process improvement
Comfortable leading in an environment where responsibilities may be ambiguous
Demonstrated ability to manage large-scale vendor relationships, including performance governance and escalation
Experience working in regulated environments and navigating compliance, risk, and stakeholder expectations
Strong executive presence with the ability to engage senior leadership, vendors, and Board-level stakeholders
Proven ability to balance strategic oversight with hands-on operational leadership
Strong contract negotiation and supplier management skills
A valid driver's license with access to a car
Support the CARE Values of the PMCF:

Collaboration - Being proactive and keen to work across the Foundation to resolve issues.
Accountability - Being a team player, owning issues from identification to resolution
Respect - Approach day-to-day interactions in a polite and inclusive manner.
Excellence - Setting high standards that inspire others to do their best work

Additional InformationWe believe that the way we work together is just as important as what we accomplish. By making choices and taking actions that align with our values, we achieve greater success, and our work lives become happier and more meaningful.At PMCF, we strive to foster a culture built on Collaboration, Accountability, Respect, and Excellence (CARE). Central to these values is our commitment to IDEAA: Inclusion, Diversity, Equity, Accessibility, and Anti-Racism.

Experience a sense of purpose that you won't get anywhere else, in any other job. You will be making a difference for millions of people impacted by cancer
We have an open and approachable culture that enables you to bring your best ideas forward
We offer a hybrid work environment with Tuesday, Thursday and one other day per week in office, or as required subject to business needs

All applications must be submitted before the posting close date.UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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