Food & Beverage Manager - Hotel

• Understanding, adhering to and executing all F&B operational policies and procedures, standards and training programs.

• Ensuring a unique and genuine guest experience by empowering staff to resolve issues, while acting as a supportive and active leader who will manage situations as they evolve.
• Maintaining a strong focus on achieving and/or exceeding revenue targets, within acceptable labor cost and service standard parameters.
• Monitoring and managing service, quality, health and safety, and cleanliness.
• Ensuring that all municipal and provincial laws are being adhered to.
• Working in tandem with the host team to ensure all reservations are input correctly and honoured in a timely fashion, to maximize restaurant yield and guest experiences.
• Ensuring that each of guest receives extraordinary hospitality.
• Finding opportunities to develop relationships with repeat guests to capture return business in the neighbourhood/community.

• 2-3 years of progressive management experience in a fine or casual dining environment
• Strong preference given to candidates with a minimum ISG, WSET or comparable Level 1 wine training
• Smart serve certified
• Awareness of and interest in current culinary trends in the marketplace
• Operations management experience in a high-volume establishment with significant experience with reservation systems, event and large party bookings
• Experienced trainer and mentor to large staff teams
• Demonstrated patience, tact and diplomacy while leading a diverse team of industry professionals
• Ability to multi-task, remain cool and keep up in a fast-paced environment
• Excellent interpersonal and communication experience, both verbal & written
• Ability to manage up, down and across in a multi-unit organization and property with various corporate partners
• Excellent organizational skills, with timely delivery of all required administrative work
• Experience with Silverware, Microsoft Office and Open table, a strong asset

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