Mobile Device Management

American Iron & Metal

  • Montréal-Est, QC
  • Permanent
  • Full-time
  • 18 days ago
  • Apply easily
Company DescriptionAmerican Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products.We take pride in doing good things for the environment to help create a greener, more sustainable future for all.It’s simple; we do it right. We AIM for excellence.What we offer!
  • Competitive salary + other perks
  • Group insurance & RRSP program
  • Company-wide events throughout the year (BBQ, Holiday party etc.)
  • Free gym on site
  • Two cafeterias on site (subsidized meal program available)
  • Dynamic & rewarding work environment- work on high-impact, meaningful projects while also having fun!
Job DescriptionThe Mobile Device Administrator is responsible for the efficient management, provisioning, and maintenance of mobile phone devices and services for Company employees. This role involves overseeing the activation, deactivation, and inventory management of mobile devices, as well as providing technical support and troubleshooting assistance. The ideal candidate will possess strong organizational skills, technical proficiency in mobile device management systems, and excellent communication abilities.
  • Activate and provision new mobile phone devices and phone lines for Company employees and new hires.
  • Deactivate mobile phone lines and collect mobile phone devices upon employee departures.
  • Generate monthly reports on data usage charges of users, ensuring accuracy and timely delivery.
  • Install and activate SIM cards, screen protectors, and phone cases on devices as required.
  • Utilize Apple device management and Microsoft Intune platforms for device management and configuration.
  • Demonstrate proficiency in both iOS and Android OS platforms to address user inquiries and issues effectively.
  • Maintain a reliable inventory of devices and accessories, ensuring an adequate supply at all times.
  • Diagnose and resolve issues with mobile devices, services, and repairs when necessary, escalating complex problems as needed.
  • Exhibit a professional demeanor, positive attitude, and teamwork mentality while also capable of working autonomously.
  • Excel in both independent and team settings, demonstrating strong time-management skills and the ability to meet multiple deadlines.
  • Possess knowledge of computer hardware and networking, with familiarity in Office365, Windows 10, and 11 considered a plus.
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  • Proven experience in mobile device administration or related roles.
  • Familiarity with Apple device management tools (e.g., Apple Business Manager) and Microsoft Intune preferred.
  • Proficiency in both iOS and Android OS platforms.
  • Strong organizational skills with attention to detail.
  • Excellent communication and interpersonal abilities.
  • Ability to troubleshoot and resolve technical issues effectively.
  • Familiarity with computer hardware, networking, and software applications.
  • Certification in mobile device management (e.g., CompTIA Mobility+, Apple Certified Support Professional) a plus.
Additional InformationAmerican Iron & Metal and its subsidiaries is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, colour, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws.Although we’d love to be able to speak with everyone that applies, due to the volume of applicants we receive and time constraints, only those selected to move forward will be contacted.

American Iron & Metal