Training Coordinator

• Executing professional work focused on achieving immediate to short-term results, including:

• Company-wide scheduling of courses which are part of the corporate catalogue,
• external and specialized training courses and programs, and
• CNL facility-specific training.
• Interacting within a team and/or with internal clients to action training registrations/cancellations, respond to written and verbal training enquiries in a professional and timely manner.
• Has limited external interactions to support the procurement of vendor training.
• Working with the Training Consultants to help design or modify programs and curriculum to ensure department goals are met.
• Manages the training program matrices in a fashion which keeps the programs on schedule and within budget constraints.
• Working with the Training Consultants to ensure examinations are managed in such a way as to be current and allow for fair assessment of individual department members.
• Maintaining records of course completion and learner attendance in the Learning Management System (LMS).
• Filing of hard copy records and uploading records to CNL's Electronic Documents and Records Management System (ATOM).
• Coordinating, monitoring and reporting on training activities to ensure individual/facility/program compliance with the training plan curriculum requirements and licence conditions.
• Developing training reports and documents for all department personnel, as required.
• Assisting the Training Consultants in documenting all training deliverables and outcomes.
• Other duties as assigned by the manager.

• Education

• Post-secondary education, preferably in a human resources, administrative, or business-related field.
• Experience

• 5-7 years of related experience, preferably working in a training environment, would be an asset.
• Experience with Learning Management Systems; familiarity with virtual classroom and with multimedia and web design technologies.
• Experience in using ITSM (IT Service Management software applications is considered an asset.
• Knowledge, Skills & Abilities

• Accountable, with the ability to multitask, prioritize workload, and respond promptly to changing demands and scheduling requirements in both office and remote work settings.
• Strong project management skills, including planning, coordinating, organizing, leading, directing, and facilitating activities.
• Self‑motivated, with the ability to work independently as well as collaboratively within a team environment.
• Demonstrated customer service skills, with a “customer first” attitude and a commitment to delivering high‑quality service, timely responses, courteous interactions, and thorough follow‑up.
• Ability to support the analysis of training needs and contribute to the design of learning objectives and course materials.
• Advanced verbal and written communication skills, with the ability to engage effectively with diverse audiences in both one‑on‑one and group/classroom settings.
• Innovative and resourceful, with strong critical thinking and problem‑solving abilities.
• Proven capability to perform effectively under pressure in an unstructured or fast‑changing environment.
• Strong computer skills and the ability to learn new systems quickly.
• Skilled in coordinating and facilitating activities through online collaboration and virtual training platforms.
• Proficient in MS Office applications, including Excel, Word, Outlook, PowerPoint, Explorer, and Access.
• Strong attention to detail, including conducting self‑checks and verification steps to ensure accuracy of LMS data and customer reports.
• Knowledge of CNL’s Procurement Process for acquiring external training services.
• Knowledge of CNL policies and procedures related to training, including procurement document control, information protection, and the Systematic Approach to Training (SAT).
• Strong knowledge base of online and virtual curricular platforms for both students and adults.
• Comprehensive knowledge of current adult learning theories, principles, program design strategies, technologies, trends and best practices applicable to both online and instructor-led learning programs.
• Familiarity with various learning delivery models, including online, blended, and classroom; knowledge of the theories and practices of e-learning and the implementation of synchronous learning environments.
• Security clearance eligibility required:

• Reliability Status with Site Access Security Clearance (SASC), which has a minimum requirement of 3 years of verifiable history in Canada, Australia, New Zealand, United States and/or the United Kingdom.

• Work Schedule :We have a compressed work week: Four (4) days per week, ten (10) hours per day for a forty (40) hour work week, starting at 6:00 a.m. to 4:30 p.m.
• Long periods of sitting, long periods of screen time, and lifting boxes of course materials.
• Must have the ability to flex working hours to accommodate the need to work early or work late, depending on training activities and their start/end time.

• Paid time off: vacation, sick, personal, and floater days
• Benefits effective Day One – no waiting period
• Tuition support to help you keep learning and growing
• A defined-benefit pension plan or a defined-contribution pension plan, depending on your employee group, to support your long‑term financial security

• Delivering clean energy for today and tomorrow
• Restoring and protecting the environment
• Contributing to the health of Canadians

• Respect
• Teamwork
• Accountability
• Safety
• Integrity
• Excellence

Canadian Nuclear Laboratories