Mobile Security Administrative Coordinator

• Maintain patrol schedules in liaison with the area scheduler and assist in coordinating shift assignments.
• Track and document patrol coverage, vehicle usage, incidents, and site visits.
• Review shift reports, incident summaries, and performance metrics.
• Liaise with clients to confirm patrol requirements, update site instructions, and resolve concerns.
• Assist with fleet tracking, maintenance scheduling, and vehicle inspection recordkeeping.

• Monitor real-time patrol activity using Tracktik software, GPS tracking, and CCTV systems.
• Ensure adherence to standard operating procedures, safety protocols, and client service standards.
• Assist management with performance reviews and progressive discipline investigations.
• Support onboarding of new patrol officers, working with scheduling for orientation/training
• Coordinate incident reporting, follow-ups, and communication with supervisory staff
• Maintain compliance with WorkSafe BC, provincial security licensing, and occupational health and safety regulations.

• Act as an administrative point of contact between mobile patrol officers and division supervisor.
• Provide support to management for Home Watch & Alarm Response client inquires.
• Contribute to performance reviews by gathering patrol logs, feedback, and incident summaries.
• Support continuous improvement efforts related to safety, patrol efficiency, and customer satisfaction.

• 2–3 years of experience in security operations oversight or security administrative coordination
• Current and valid BC Security Worker License.
• Current and valid Class 5 BC Driver’s License.
• Strong proficiency with Microsoft Office (Excel, Outlook, Word) and dispatch/patrol tracking systems.
• Strong knowledge of Tracktik security reporting system preferred.
• Fleet management experience preferred.
• Excellent written and verbal communication skills.
• Demonstrated ability to multitask, prioritize, and remain organized in a fast-paced environment.
• Knowledge of security licensing and regulatory compliance is an asset.

• Office-based with periodic site visits, vehicle inspections & vehicle moves (dealerships/repair shops).
• Fast-paced environment with the need to adapt quickly to changes and emergencies.

• Be part of a mission-driven organization committed to community safety and security.
• Growth and development opportunities within a reputable security company.
• Collaborative and supportive team culture.
• Extended Health and Benefits for permanent full-time employees.

Commissionaires BC