Field Service Engineer - Grinding
ABB
- Saint-Laurent, QC
- Permanent
- Full-time
- Providing on-site and remote technical support for installation and commissioning and conducting maintenance autonomously on ABB equipment installed at mine sites
- Identify and develop business and commercial opportunities, based on customer knowledge and collaboration across ABB.
- Act as the key point of contact for customer technical service requests for assigned customer(s) to help them achieve their productivity and quality targets.
- Consult with and advise customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
- Troubleshoot equipment and process problems, perform Root Cause analysis, provide recommendations, and implement solutions to eliminate root causes.
- Prepare and present reports to customers for maintenance services with their maintenance programs with recommendations for product, quality, and customer service improvements.
- Domestic and International travel will be required, as the role will require hands-on support at customer sites.
- Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
- A Bachelor’s Degree in Electrical/Mechanical Engineering or similar
- Sound knowledge of and hands-on experience in servicing, maintaining, commissioning, and repairing of MV equipment.
- Knowledge of servicing industrial equipment.
- Strong Software understanding.
- Excellent mechanical skills.
- Valid driver's license and passport are required.
- Availability for travel to customer sites. (60 – 70 %).
- Experience with installation and maintenance of industrial automation systems, including PLCs and/or DCS (Distributed Control Systems), would be an asset.
- Excellent bilingual communication skills (French/ English).
- Retirement plan
- Accident insurance
- Healthcare plan
- Wellbeing program