
Assistant Manager - Cannabis
- Vancouver, BC
- Permanent
- Full-time
Oversee the day-to-day functions of the store, ensuring smooth operations, high team engagement, and consistent execution of service standards.Elevate the Guest Experience
Engage customers with professionalism and warmth, understand their needs, and provide informed recommendations that help them feel confident in their choices.Support and Develop the Team
Assist in hiring, onboarding, and training new employees, while providing real-time coaching and performance feedback to build a high-functioning, motivated team.Ensure Regulatory Compliance
Maintain full awareness of current cannabis laws and ensure all store operations are aligned with compliance requirements, including ID verification and product handling protocols.Drive Sales and Results
Monitor store-level KPIs, review sales and inventory reports, and work with the Store Manager to identify areas of opportunity. Communicate business insights clearly and regularly to the team.Champion Store Standards
Uphold a clean, safe, and welcoming environment at all times-one that aligns with both provincial regulations and internal expectations for presentation and professionalism.Handle Challenges with Care
Resolve customer concerns thoughtfully and in alignment with store values. Support the General Manager in fostering a positive, solutions-focused workplace culture.RequirementsValid Selling It Right certification1+ years of experience in a supervisory or management role, preferably in retail, hospitality, or cannabisA genuine interest in cannabis and a desire to stay informed as the industry evolvesStrong leadership and communication skills, with a track record of coaching others effectivelyAbility to handle multiple priorities while maintaining attention to detailComfortable working evenings, weekends, and holidays as neededTeam-oriented with a passion for delivering memorable guest experiencesCorporate CultureA culture of learning and collaboration, where ideas are welcomed and personal development is encouragedA comprehensive onboarding and ongoing training program tailored to the cannabis industryExtended health benefits to support your overall well-beingProduct sampling, store discounts, flexible scheduling, and pooled tipsA professional development allowance to support certifications, education, or leadership growthAccess to mentorship and advancement opportunities within a growing retail organizationPosition TypePermanent