Manager, Public Health Response Team - BC Centre for Disease Control

• Develop strategic priorities and coordinates operational planning and implementation for public health services in conjunction with the medical heads and medical director. Communicate PHSA and BCCDC vision, values and strategic direction and ensures integration into practice by interdisciplinary team members.
• Provide overall leadership and direction for team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, decision making, coalition building and performance management) that support the achievement of required outcomes. Manage and supervise staff.
• Manage service area operations by coordinating and establishing priorities, assessing and monitoring staffing requirements and supplies. Define an effective workforce plan in collaboration with key partners and stakeholders that ensures the availability of adequate & appropriate staff according to operational demands and environmental and resource constraints.
• Develop effective and efficient practices and processes to measure the use of resources and quality of care. Prepare an operating budget, monitors variances and uses best practice methods in reporting, monitoring and managing allocated budget. Coordinate contract management as required.
• Lead, in collaboration with physicians & professional practice leaders, the identification of evidence based outcomes, the development of quality indicators and/or care pathways, ensure compliance with accreditation standards, and coordinate or participate in quality improvement activities such as the integration of BCCDC’s Ethical Framework, Triple Aim and Lean into public health. Seek to include client and stakeholder input and engagement with program planning, implementation and/or evaluation as appropriate.
• Provide leadership to staff through collaborative coaching, guiding and modeling key behaviours and strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Foster partnerships and establish systems that ensure seamless client flow.
• Recruit, hire, and supervise staff by identifying vacancies, interviewing applicants, and making hiring decisions in collaboration with nursing, physician and professional practice leaders as needed; and ensure clarification of roles, adherence to accreditation and practice standards, and safe delivery of care.
• Implement effective performance management processes in an interdisciplinary team environment. Ensure probationary and annual reviews are completed for program staff; investigate work and staff issues, and where necessary initiates disciplinary action up to and including termination. Participate in labour relations, including the grievance process. Monitor requests for overtime, vacation, leaves of absences, and sick time.
• Create an environment that encourages participation in research, evidence–based practice, foster personal growth and supports opportunities for learning and teaching for students and staff.

• A level of education, training and experience equivalent to a Master’s Degree in Public Health, Business or Health Administration, Nursing, or a healthcare related field and five (5) years recent related public health clinical experience that includes two (2) years working in a managerial/leadership capacity.

• Proven leadership ability, with communication and interpersonal skills conducive to interacting in a multidisciplinary environment and ability to relate easily to a variety of people from diverse backgrounds. Self-directed and highly motivated.
• Demonstrated ability to lead teams and to promote teamwork.
• Demonstrated self-evaluation and growth using a framework of leadership competencies.
• Critical thinking skills and proven ability to effectively manage human and fiscal resources.
• Demonstrated understanding and experience of quality assurance process, operational planning and program development.
• Ability to prioritize and manage multiple tasks and projects.
• Demonstrated basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Provincial Health Services Authority