Analyst, Sales Performance

Porter Airlines

  • Toronto, ON
  • Permanent
  • Full-time
  • 1 month ago
Job Summary:The Analyst, Sales Performance supports the airline’s Sales and Distribution Strategy by delivering data-driven insights that guide business decisions related to corporate sales, agency partnerships, and distribution strategy. This role involves analyzing performance, developing self-serve reporting tools, and collaborating across commercial functions such as Revenue Management, Finance, Network Planning, Enterprise data and BI. Duties & Responsibilities:
  • Participate with Corporate & Agency Sales teams in market research to understand travel trends, customer preferences, and competitive dynamics
  • Work with Director, Sales Planning as well as RM to set competitive sales incentive strategies and define business case for distribution cost optimization
  • Analyze sales data, market trends, and pricing/incentive effectiveness to identify opportunities for revenue growth and maximize profitability
  • Support the development of sales targets and market/channel segmentation plans
  • Develop, implement, and track sales incentive strategies for various markets and B2B channel/segments including the use of soft dollar resources (waivers, favors, complimentary vouchers, VIPorter benefits)
  • Create dashboards and reporting tools (Excel, PowerPoint, Tableau, Power BI)
  • Work with Sales, BI, Network Planning, Enterprise data and RM teams to extract insights from DDS, PRISM, and internal data sources
  • Together with Director, Sales Planning, forecast future sales using historical data and economic indicators
  • Evaluate the performance of sales campaigns, promotions, and pricing strategies, making recommendations for improvement
  • Assist in pricing, revenue, and commission model development to analyze (what if) scenarios that inform commercial decisions
  • Partner with internal stakeholders across Sales, Revenue Management, BI, Finance, Enterprise data and Network Planning to stay informed and align on strategic objectives
  • Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents; understand, comply with, and promote the Company Safety Policy
Behavioural Competencies:Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.Teamwork: Working collaboratively with others to achieve organizational goals.Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus. Qualifications:
  • 3+ years of experience in data analytics, business analysis, or sales performance roles
  • Experience in airline commercial teams preferred (e.g. Sales planning, Revenue Management, Network Planning, Marketing)
  • Degree in: Economics, Statistics, Engineering, Finance, Computer Science, or similar preferred
  • Ability to communicate insights clearly to technical and non-technical audiences
  • Familiarity with airline business models and commercial performance drivers
  • Knowledge of DDS, PRISM, and other airline sales data tools
  • Strong analytical and problem-solving mindset
  • Clear and persuasive communication
  • Team-oriented with strong cross-functional collaboration
  • Detail-oriented with high accuracy in reporting and forecasting
  • Proactive approach to identifying opportunities and process improvements
  • Proficiency in Microsoft Excel and PowerPoint
  • Basic knowledge of SQL, Python, R, or SAS
  • Familiarity with data visualization tools (e.g. Tableau, Power BI)
  • Strong time management and organizational skills
Company Description:Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit or follow @porterairlines on Instagram, Facebook and X.

Porter Airlines