Client Onboarding Fund Specialist (A minimum of 5 years’ experience in the funds / fund accounting/NAV processes at high level)
- Halifax, NS
- Permanent
- Full-time
- Act as a client's main point of contact throughout the onboarding process, ensuring productive rapport is established.
- Project manage the onboarding of new client/fund launches and conversions.
- Coordinate hand off from Sales Team to Client Integration Team.
- Prepare administration agreements (based on existing templates) and ensure same are presented, reviewed and signed off by appropriate parties.
- Act as a subject matter expert on internal MUFG systems across traditional, hedge and private equity mandates.
- Work as part of a team on large onboarding projects.
- Liaising with banks, auditors, brokers, custodians and internal organizational groups such as compliance and MOV to ensure smooth set-up of communication channels, accounts, systems, due diligence.
- Provide expertise, direction and leadership to members of the operations team.
- Perform and review internal accounting and shareholder service system set-ups.
- Respond to clients ensuring superior customer service is provided.
- Work well with internal stakeholders to ensure smooth on-boarding of new funds.
- Aid other organizational efforts / initiatives as required to support the roll out of new products and banking services.
- Ensure full compliance with ISAE/SOC standards relating to the onboarding or conversion of new funds.
- Ensure internal checklists are completed and signed off.
- Ad hoc tasks, as required.
- A minimum of 5 years' experience in the funds industry
- Third Level qualification / College Under Graduate Degree desirable
- Client focused with proven ability to manage client relationships
- Project experience - Previous experience either leading or having a senior role in projects (client onboarding projects preferred)