Gas Heating Service Technician (Sign-on Bonus)
- Yarmouth, NS
- Permanent
- Full-time
- Work Environment – Safety training and all equipment provided
- Flexible Work Model – Structured rotational schedule, home after each shift
- Competitive Compensation – Including an annual bonus plan, pension plan, and Sign-On Bonus
- Flexible Benefits Plan – in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs.
- Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program
- Paid Vacation – Plus an annual option to purchase additional vacation, too
- Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program
- Respond to service-related customer requests (installations, repairs, etc.) by using industry and company best practices and tools to troubleshoot customer issues. Responsible for responding to customers’ needs within established guidelines
- Diagnose and solve complex system problems by completing steps required during inspection including checking gas flow, thermostats, heat flow, and insulation
- Analyze existing processes and make recommendations to improve them using best practices and previous experience
- Provide consultative services within defined area. Participate in projects and may lead a stream of work within a project. Mitigates risk by identifying potential threats
- Provide final inspections of systems once repairs are completed to ensure all equipment is operating safely
- Demonstrate an understanding of our products and services and area's impact on other parts of organization to supports operations within Residential Commercial Energy Services and our customers
- Provide status updates and pertinent information, as required, to the Service Manager, Fulfillment Managers and other Residential Energy Services team members
- Ensure and maintain safe working environment according to safety policies and procedures, including PPE, Leak Prevention, Distracted Driving, etc
- Understand the requirements of the job and work independently with a minimal degree of supervision. Take a lead role in jobs and provide guidance/coaching to more junior employees by encouraging contributions from all team members and leading by example
- Strong written and verbal communication skills are required, with a customer service focus
- Ability to install and service various types of heating equipment
- Ability to work in a fast-paced environment with strict deadlines
- A valid Gas Technician license is required. Dual licensing (Oil and Gas) is an asset
- Knowledge of wiring, plumbing and some air conditioning is required
- 2-4 years of experience is preferred