Customer Service Representative (Specialized Agent, Purchasing)
American Iron & Metal
- Laval, QC
- $20.00 per hour
- Permanent
- Full-time
- Eligible for paid vacation from the first day; **
- Comprehensive group insurance plan;
- Telemedicine (access to a doctor 24/7);
- Group RRSP with employer matching contribution;
- Employee Assistance Program (EAP);
- Central location, close to many services;
- Easily accessible by public Transit;
- Referral program;
- Exclusive employee discounts on parts from any Kenny branch;
- Free on-site parking;
- Free coffee on site.
Permanent full-time position
Schedule: 40 hours per week from Monday to Sunday
Location : 3080 Boul. le Carrefour, Laval, QC H7T 2R5, Canada
WORK ON-SITE ONLYDoes negotiation make you trip?
Chatting with customers while watching your monthly bonus increase visibly makes you dream?
The following post was tailor-made for you!As a Customer Service Representative ( Specialized Agent, Purchasing) at Kenny U-Pull, you will be the first point of contact with our clients looking to sell their car with us.
Reporting to the call center supervisor, you will have the pleasure of:
- Answer incoming customer calls
- Take the time to understand the specific needs of our customers and offer personalized solutions
- Explain our unique business model and highlight its benefits.
- Negotiate and close car sales with sales goals and customer satisfaction in mind.
- Follow up on pending requests and individual customers
- Functional bilingualism (French and English)
- One year experience in a similar role
- Strong negotiation and persuasion skills
- Ability to navigate between different computer systems and applications
- Interest in the automotive field.