Analyst, WMS (Warehouse Management System) - Distribution Center

Rona

  • Calgary, AB
  • Permanent
  • Full-time
  • 23 days ago
At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Reno-Depot, and Dick's Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.You've got the talent? We've got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.So if you're looking to do what you love, we could be perfect for each other.Our expectations:Reporting to the Manager, Business Processes & Systems - Distribution, the Analyst, Business Processes & Systems - Distribution, will be responsible for providing operational support for a range of systems and applications used within the RONA distribution network. The incumbent will ensure the continuous training of business users, as well as the coordination and definition of maintenance, evolution and transformation needs of the systems and technologies deployed.This role requires an ability to integrate knowledge across different new and existing systems. The chosen person will have to demonstrate skills in communication, popularization, and synthesis to be able to translate user needs into technical language when required. The position is based at the Calgary (Rocky View) Distribution Center, but the individual will occasionally travel to Boucherville (QC) and Milton (ON).IMPORTANT NOTICE:This position targets the systems and applications used within our Distribution Centers. Experience and knowledge in distribution, logistics, supply chain or transportation is necessary. Experience and knowledge with a Warehouse Management System (WMS) and in business analysis is also important in this position.Your role:
  • Provide operational support for a set of systems and applications used within the RONA distribution network
  • Represent the distribution function vis-à-vis systems maintenance, evolution, and transformation projects to ensure optimal performance and quality of operation of the systems
  • Analyze requests for changes, modifications and / or additions to systems and applications, propose solutions to support business processes and actively participate in testing to ensure the quality of technology solutions from a point of view. business and user view
  • Ensure the integration and follow up on approved changes, modifications, and additions in line with business priorities
  • Perform a preliminary analysis on problems and / or anomalies reported by the users of the systems, propose solutions, make the corrections, if necessary, or solicit the contribution of the appropriate support groups
  • Follow up on resolutions for issues, problems and / or anomalies related to business priorities
  • Actively participate in the development of internal training and lead training activities for users, as needed
  • Participate in new implementations, installations, upgrades, and migrations of existing customer systems
  • Act as a subject matter expert and head office resource person for the company's support functions
  • Provide coaching and support to colleagues to actively participate in their professional development
The qualifications we are looking for:
  • Bachelor's degree in computer science, business administration (operations, logistics, supply chain), engineering or a related field (required)
  • At least 2 years of experience in a role with progressive responsibilities in the distribution, logistics or transport sectors
  • Experience in the retail industry, within a large national distributor or transport / logistics service provider (an asset)
  • Stakeholder management skills; demonstrated ability to connect with stakeholders and build collaborative processes, as well as mobilize, coach, and empower peers and other functional leaders by exerting influence
  • Skills for critical thinking, problem solving and decision making; proactive approach and willingness to question existing processes and propose new solutions
  • Sense of organization and thoroughness; proven track record of performing tasks efficiently, on time and under pressure, as well as effectively managing priorities in a rapidly changing environment
  • Demonstrated ability to use (and / or learn to use) technical solutions, such as warehouse management (WMS), yard management and appointment scheduling systems, as well as business analysis tools. business
  • Demonstrated ability to work with teams from all levels of the organization and various functions in a complex environment
  • Communication skills; demonstrated ability to communicate clearly and concisely at all levels of the organization and with all business units to persuade and lead others in difficult situations
  • Knowledge of the operating principles of a warehouse management system (WMS)
  • Experience with Blue Yonder and Exceed WMS (an asset)
  • Advanced knowledge of Microsoft Excel
  • Knowledge of SQL (an asset)
  • Ability to travel (within Canada) approximately 10% of the time (required)
Your benefits of working for RONA inc. :By joining the RONA inc. family, you'll enjoy many benefits, such as:
  • Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA inc. locations)
  • Benefits: group insurance, retirement savings plan, annual bonuses, student incentive program, etc.
  • Career growth opportunities within the company
  • An inclusive and safe working environment
  • Promotion of work-life balance
  • An employer that's involved in the community
  • And much more!
The masculine generic is used without discrimination and only in order to simplify the text. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.#LI-Onsite

Rona