Analyst, WMS (Warehouse Management System) - Distribution Center
Rona
- Calgary, AB
- Permanent
- Full-time
- Provide operational support for a set of systems and applications used within the RONA distribution network
- Represent the distribution function vis-à-vis systems maintenance, evolution, and transformation projects to ensure optimal performance and quality of operation of the systems
- Analyze requests for changes, modifications and / or additions to systems and applications, propose solutions to support business processes and actively participate in testing to ensure the quality of technology solutions from a point of view. business and user view
- Ensure the integration and follow up on approved changes, modifications, and additions in line with business priorities
- Perform a preliminary analysis on problems and / or anomalies reported by the users of the systems, propose solutions, make the corrections, if necessary, or solicit the contribution of the appropriate support groups
- Follow up on resolutions for issues, problems and / or anomalies related to business priorities
- Actively participate in the development of internal training and lead training activities for users, as needed
- Participate in new implementations, installations, upgrades, and migrations of existing customer systems
- Act as a subject matter expert and head office resource person for the company's support functions
- Provide coaching and support to colleagues to actively participate in their professional development
- Bachelor's degree in computer science, business administration (operations, logistics, supply chain), engineering or a related field (required)
- At least 2 years of experience in a role with progressive responsibilities in the distribution, logistics or transport sectors
- Experience in the retail industry, within a large national distributor or transport / logistics service provider (an asset)
- Stakeholder management skills; demonstrated ability to connect with stakeholders and build collaborative processes, as well as mobilize, coach, and empower peers and other functional leaders by exerting influence
- Skills for critical thinking, problem solving and decision making; proactive approach and willingness to question existing processes and propose new solutions
- Sense of organization and thoroughness; proven track record of performing tasks efficiently, on time and under pressure, as well as effectively managing priorities in a rapidly changing environment
- Demonstrated ability to use (and / or learn to use) technical solutions, such as warehouse management (WMS), yard management and appointment scheduling systems, as well as business analysis tools. business
- Demonstrated ability to work with teams from all levels of the organization and various functions in a complex environment
- Communication skills; demonstrated ability to communicate clearly and concisely at all levels of the organization and with all business units to persuade and lead others in difficult situations
- Knowledge of the operating principles of a warehouse management system (WMS)
- Experience with Blue Yonder and Exceed WMS (an asset)
- Advanced knowledge of Microsoft Excel
- Knowledge of SQL (an asset)
- Ability to travel (within Canada) approximately 10% of the time (required)
- Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA inc. locations)
- Benefits: group insurance, retirement savings plan, annual bonuses, student incentive program, etc.
- Career growth opportunities within the company
- An inclusive and safe working environment
- Promotion of work-life balance
- An employer that's involved in the community
- And much more!