Field Service Representative

• Must reside in or around the Winnipeg area due to travel requirements to the customer base.
• Commision-Quartlery Sales Incentive Plan
• Paid Holidays
• Medical, vision and dental
• Life Insurance, long term disability and a salary continuance plan
• Tuition reimbursement plan
• 4% match-Defined Pension Plan

• Travels to customer sites to evaluate, diagnose, and repair customer’s equipment including install, repair, and perform preventative maintenance tocustomer’s equipment to include flooded and sealed batteries, chargers and DC power distribution equipment (cable trays, battery racks and powercables)
• Interacts with all levels of people, both inside and outside the company
• Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members andcustomers
• Performs Preventative Maintenance inspections of customers batteries, chargers, battery handling equipment, and battery changing/charging area andrecords data
• Replaces defective parts, reassembles battery, and fuses lead parts with gas torch
• Diagnoses and repairs battery charging equipment
• Building batteries- when required in shop
• Removes and disassembles cells and inspects parts to detect defects
• Fills cells with acid solution and determines specific gravity of solution when required in shop.
• Waters, washes, cleans, and neutralizes customers’ batteries at customers’ location
• Operates material handling equipment per OSHA requirements
• Installs new or modified equipment at customers’ facility to ensure full functionality according to specifications
• Performs inspections and analyzes findings to determine source of problem, and recommends repair, replacement, or other corrective action
• Coordinates problem resolution with technical support, customer service, sales, and other personnel to expedite repairs
• Provides on-site technical assistance to help troubleshoot and repair equipment
• Maintains records of performance reports
• Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
• Occasionally download battery and charger data via a monitoring device and use the information to repair or correct battery/charger problems inaccordance with the customer’s operation
• Maintains a safe, orderly and clean working environment- Clean warehouse in service area at the end of the day- when required in shop

• Read and write, analyzes, and interprets general business periodicals, professional journals, technical procedures, and governmental regulations.
• Write reports and business correspondence.
• Effectively present information and respond to questions from groups of managers, clients, customers and the general public.

• Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Apply concepts of basic algebra and geometry.

• Define problems, collect data, establish facts and draw valid conclusions which lead to proper customer solutions.
• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Must complete Enersys Canada Inc. Service Representative Training Course within 6 to 12 months.
• Must complete forklift training.

• Operate various company vehicles types in a safe and competent manner.
• Must have a valid driver’s license and a safe driving record.
• Must be at least 21 years of age to drive a company vehicle.

• Must be able and willing to do overnight travel
• Must be able and willing to operate a forklift.
• This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.
• Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
• Must be able to differentiate colors.
• Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
• Must be able to stand for long periods of time
• Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
• Must be able and willing to be on-call.
• Must be able and willing to wear a respirator.
• Must be able and willing to work overtime.
• Must be able and willing to work varying schedules which may include nights, weekends, and public holidays.
• Risk of electrical shock.
• This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety.
• This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.

EnerSys