CAN_Consultant
Varite View all jobs
- Toronto, ON
- Permanent
- Full-time
An experienced SAP FICA Consultant with deep expertise in BRF+ to support dunning, collections, and payment arrangement enhancements within a regulated utility environment. The consultant will be responsible for configuring, optimizing, and simplifying SAP FICA and BRF+ solutions to improve collections performance, reduce customization complexity, enhance operational efficiency, and maintain regulatory compliance.Key Responsibilities
- Configure and optimize SAP FICA dunning and collections processes, including dunning intervals, disconnections, notices, and correspondence
- Design, simplify, and maintain BRF+ rules for collections, payment eligibility, risk segmentation, and treatment logic, with a focus on reducing unnecessary customization
- Identify opportunities to replace complex custom logic with standard SAP and BRF+ capabilities where possible
- Implement and enhance payment arrangement (installment plan) rules, default handling, and installment calculations
- Support changes to collections correspondence, notices, and fact sheets to ensure accuracy and regulatory compliance
- Configure payment handling, adjustments, and automated write off processes for closed accounts
- Align FICA and BRF+ processes with digital channels and agent tools to improve operational efficiency and reduce handling time
- Support functional design, testing, deployment, and knowledge transfer for FICA and BRF+ enhancements
- 8+ years of SAP IS U / SAP FICA functional experience
- 5+ years of hands on experience with BRF+ for dunning and collections scenarios
- Strong experience with SAP FICA collections, disconnections, payment arrangements, and correspondence
- Proven experience working in utilities or other regulated industries
- Demonstrated experience simplifying complex customizations and BRF+ rule frameworks while maintaining compliance
- Deep expertise in SAP FICA (Contract Accounts Receivable and Payable)
- Advanced BRF+ configuration skills, including decision tables, rule sets, and process orchestration
- Strong understanding of dunning procedures, collections strategies, and disconnection processes
- Experience with installment plans, default logic, and write off automation
- Ability to translate regulatory and business requirements into maintainable, low complexity BRF+ solutions
- Strong analytical, problem solving, and documentation skills
- Experience with collections or high volume utility environments
- Exposure to digital channels or agent desktop integrations related to collections
- Prior experience supporting large remediation or collections optimization program
Skills: Category Name Required Importance Experience
SkillCategoryTest1_MN Utilities - SAP FICA Yes 1 7+ years