Floor Manager (Rideau)
OAK + FORT
- Ottawa, ON
- Permanent
- Full-time
- Meet minimum sales requirements based on store volume
- Provide exceptional client experience by executing OAK+FORT Sales Culture
- Be a brand ambassador by keeping up with new arrivals, product knowledge, and
- wearing current merchandise
- Ensure store team processes cash desk operations with engagement, efficiency,
- and accuracy
- Respond and appropriately resolve customer complaints and service opportunities
- Source top candidates to build a high performing team
- Support training and development of high performing staff to maximize productivity
- Provide timely feedback and active informal training to staff
- Ensure staff are adhering to OAK+FORT Sales Culture and service expectations
- Participate in execution of floor management
- Ensure the right quantity of stock is in the right place at the right time
- Maintain proper presentation of merchandise in accordance to corporate directives
- Oversee and participate in stock room set-up and organization
- The ideal candidate will have the ability to:
- Influence and support others through building presence
- Communicate effectively both verbally and in writing
- Manage time and priorities effectively
- Build constructive and effective relationships with the store team
- Present ideas and recommendations in a professional, organized and logical manner
- A generous employee discount, starting day 1!
- Opportunities for growth and development, we’re 35+ stores and growing!
- Company wide socials, get ready to laugh!
- Our retail team goes through each application, there’s no AI behind it!
- If selected, you’ll be invited to do an initial interview with store management or a member of our retail HR team
- As a final step, we’ll request references before moving to final offer
- We strive for something greater than ourselves
- Entrepreneurship is the mindset that leads to endless curiosity and continuous improvement
- We practice acceptance through open-mindedness and personal responsibility
- We embrace change and never fear what’s next
- At the core of our brand we are powered by each other