Customer Care/Administrative Support Representative
- Winnipeg, MB
- $19.00-22.00 per hour
- Permanent
- Full-time
Pay Rate: $19-$22/hr
Hours: 8:30 AM - 4:30 PM
Term: PermanentWe're looking for a Customer Care/Administrative Support Representative to provide excellent service to customers and support our sales and office teams. This role is a mix of customer service and administrative tasks, requiring strong communication skills, attention to detail, and a cheerful, professional attitude.What You'll Do:Answer calls and emails, handle orders, complaints, and account updates.Handle 20-80 incoming calls per day (primarily inquiries and complaints).Respond to 20-80 customer emails daily regarding orders, deliveries, and concerns.Process customer payments and credits.Support sales staff with client communication and reporting.Assist Accounts Receivable with deposits and overdue accounts.Prepare daily reports and documents.Perform general administrative support and assist with inventory checks as needed.What We're Looking For:Excellent communication and customer service skills.Strong attention to detail and organizational ability and comfortable managing high call/email volumes.Proficiency with Microsoft Office (Word, Excel, Outlook).Dependability, integrity, and a positive attitude.Flexibility to handle both office and support tasks.This role is ideal for someone who enjoys helping others, is detail-oriented, and thrives in a team environment.
Company:Staffmax Staffing & Recruiting,