Sales Manager

Toronto, ON
$85,000-95,000 per year
Permanent
Full-time

1 month ago

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.Role OverviewReporting to the Boutique Manager the overall responsibility for the Sales Manager role is co-manage the sales, customer service, and operations of retail boutique while providing for the growth and development of the sales team.Responsibilities (or Mission)

Plans and directs the day-to-day sales operations of the boutique.
Develops strategies to improve customer service, drive store sales, and increase profitability.
Develop a strong sales team to deliver consistent luxury client experience.
Implementation and execution of sales initiatives
Ensures customer needs are met, complaints are resolved, and service is quick and efficient.
Ensures all products and displays are merchandised effectively to maximize sales and profitability.
Forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas together with the District Manager.
Participates in the annual review process

Qualifications

A bachelor's degree or its equivalent; at least 5 years of experience in retail sales.
Relies on extensive experience and judgment to plan and accomplish goals.
Lead and directs the work of others.
Excellent understanding and appreciation of the luxury goods markets
Excellent communication skills both verbal and written to people of varying levels and cultures;
Excellent interpersonal skills with the ability to cultivate good working relations within the company;
Highly creative. Out-of-the-box thinker;
Self motivated seeking challenge and growth
Strong analytical and organizational skills;
Microsoft Office, SAP, experience with Client Relationship Management systems and Outlook

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.We Offer – CanadaEmployee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.Accommodation will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.Expected Salary Range: $85,000 - $95,000. Salary will be determined based on relevant skills and experience.At Richemont, We Craft the Future!#Richemont #WeCraftTheFuture

Richemont

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