Production Manager

• Responsible for management of the production schedule, including daily production planning with the production staff; monitoring and updating the production schedule; ensuring completion of the production cycle and on-time delivery; and participating in daily production capacity meetings.
• Recognizing bottlenecks in the production process and problem solving.
• Load level production staff when necessary to meet job deadlines.
• Make appropriate workflow adjustments in order to complete the daily production schedule.
• Ensure regular workflow and quality audits are performed to ensure internal and external customer requirements are being met.
• Promote a culture of continuous improvement by leading and supporting innovation and continuously analyzing production workflows with a focus on maximizing productivity, efficiency, quality, and on-time delivery.
• Ensure compliance and capture business metrics by utilizing the order entry system.
• Assist the Operations Manager with the facility’s budget, maintain a capital asset list, and prepare capital project paperwork.
• Prepare monthly inventory reports and monthly/quarterly WIP reports.
• Perform job costing research and corrections concerning billing of all production departments.
• Ensure overall compliance with equipment, department, and plant standard operating procedures.
• Manage vendor relations for production areas.
• Administer and update contracts for various vendors.

• Collaborate with Sales team to assist with client management.
• Serve as point of contact for customer issues and provide technical expertise.
• Communicate customer issues and devise ways of improving the customer experience, including resolving problems and complaints.
• Work with all cross functional teams to enhance the quality of service to customers with special attention to on-time delivery and product quality.

• Provide general communication to plant personnel.
• Provide leadership and coaching to direct reports and conduct regular performance development meetings to help foster a high performing team.
• Foster a culture of trust and alignment using the organization’s core values.
• Promote a culture that encourages continuous improvement, top performance, and high morale.
• Act as a change agent for all local and corporate initiatives.
• Champion for and participate in process improvements and changes in staffing, technology, workflows, and procedures.
• Manage a large group of people working varied shifts across multiple departments.

• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
• Lead and/or collaborate with senior leadership and key stakeholders on the development and execution of special projects and corporate initiatives as needed.
• Ensures that the organization’s safety policies and practices are followed and that department work areas meet all safety standards and policies.
• Support the site in providing and monitoring policies, training, and resources to create a clean and safe work environment.
• Assist with additional responsibilities as directed by management.

• Associate’s degree preferred
• 10+ years of experience in the packaging, prepress, and/or graphic arts industry in a production environment
• Strong knowledge of Microsoft Office Suite (e.g., Word, Outlook, Excel, etc.). and good working knowledge of either PC or Mac IOS

• Ability to read and comprehend job orders and technical prepress specs.
• Manage multiple projects and effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plans; organize and schedule people and tasks; and utilize resources effectively to meet goals.
• Gather information and actively identify the cause of problems in equipment or work processes in a timely manner and recommend and/or implement a course of action to remedy the situation.
• Present issues, ideas, concepts, and information effectively and clearly through verbal and written communication; actively listen; maintain an open-minded and non-judgmental attitude; communicate comfortably with various audiences; and respond effectively to questions.
• Relate and compare data from different sources, identify issues, secure relevant information, and identify relationships.
• Have a firm understanding of how the company and industry work and how to shift and build a business for the future.
• Demonstrate critical thinking and sound executive judgement, including strategic thinking and challenging the status quo.
• Define and resolve situations or problems by analyzing issues involved, weighing options, and evaluating alternatives; maintain an objective attitude; approach situations and problems systematically; and use observation, experience, reflection, and/or reasoning to drive business forward.
• Show concern for all aspects of the job; accurately check processes and tasks; and maintain a general watchfulness.
• Adapt and change course of action when appropriate; effectively transition from task to task; deal well with unresolved situations, frequent change, delays, or unexpected events; and maintain objectives amidst shifting priorities.
• Proven success at managing a production schedule and meeting deadlines.
• Proactively develop client relationships by making efforts to listen and understand the client.
• Anticipate and provide solutions to client needs, giving high priority to client satisfaction.
• Ability to work alone without immediate supervision or other source of direction for extended periods of time.
• Provide leadership by managing change, solving problems, and making decisions as well as managing politics, influencing staff, and external customers.
• Interact with others in a way that gives them confidence in their intentions and those of the organization.
• Demonstrated success at managing a team and building a culture of trust, respect, and collaboration.
• Willing to take direction and apply feedback to improve personal and team performance.
• Willing to take on additional responsibilities as needed.

• Vision, color vision, and ability to adjust focus.
• Use hands to reach, grasp, handle, and feel.
• Effectively communicate.
• Regularly required to sit. Sometimes required to stand and walk.
• Regularly required to lift and/or move up to 50 pounds.

SGS & Co