Senior Technical Product Manager - ServiceNow Asset Management

Lululemon Athletica View all jobs

  • Canada
  • Permanent
  • Full-time
  • 1 month ago
Description & Requirementswho we arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.about this roleA Senior Technical Product Manager owns the ServiceNow Asset Management platform. This role is accountable for setting product strategy, driving enterprise adoption, and delivering measurable outcomes across cost optimization, compliance, risk reduction, and operational efficiency. This is a highly cross-functional role that partners with IT, Finance, Procurement, Security, and Compliance to ensure Asset Management operates as a trusted, scalable enterprise capability.core responsibilitiesProduct Strategy & Ownership
  • Own the product vision and multi-year strategy for ServiceNow Asset Management as an enterprise platform.
  • Translate executive priorities into a clear, outcome-driven roadmap.
  • Define product principles, success metrics, and investment priorities.
Stakeholder Leadership
  • Act as the single accountable product owner for Asset Management outcomes.
  • Align senior stakeholders across IT, Finance, Procurement, Security, and Compliance.
  • Drive decisions and tradeoffs across teams with competing priorities.
Roadmap & Prioritization
  • Thinks big and own a 12-24 month strategic roadmap, balancing platform stability, growth, and transformation.
  • Prioritize initiatives based on business impact, risk, and leverage.
  • Say no to low-value work and ensure focus on the highest-impact outcomes.
Asset Lifecycle & Data Governance
  • Define and govern the end-to-end asset lifecycle, from request through disposal.
  • Establish standards for asset data, models, normalization, and reconciliation.
  • Ensure alignment between Asset Management, CMDB, contracts, and financial systems.
Metrics, Risk & Compliance
  • Define KPIs for asset accuracy, license compliance, cost savings, and audit readiness.
  • Ensure Asset Management supports audits, vendor true-ups, and regulatory requirements.
  • Proactively identify and mitigate financial and compliance risk.
Platform & Team Enablement
  • Partner with Architecture and Platform teams to deliver scalable, upgrade-safe solutions.
  • Shape the operating model and mentor PMs, TPMs, and domain SMEs.
  • Raise product maturity and adoption across the organization.
What Success Looks Like
  • Asset data is trusted, auditable, and widely used.
  • Measurable cost savings and risk reduction are delivered.
  • Asset Management is recognized as a strategic enterprise platform, not just a tool.
qualifications
  • 10+ years of experience in Product or Platform Management.
  • Strong hands-on experience with ServiceNow HAM and/or SAM.
  • Proven success leading complex, cross-functional initiatives at enterprise scale.
  • Strong business judgment, executive communication, and data-driven decision-making skills.
must haves
  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results.
  • Communicate with honesty and kindness and create the space for others to do the same.
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
  • Foster connection by putting people first and building trusting relationships.
  • Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.
additional notesAuthorization to work in Canada is required for this role.compensation and benefits packagelululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $123,500 - 162,100 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
  • Extended health and dental benefits, and mental health plans
  • Paid time off
  • Savings and retirement plan matching
  • Generous employee discount
  • Fitness & yoga classes
  • Parenthood top-up
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.workplace arrangementHybridIn-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.#LI-Onsite #LI-AC1Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at . In your email, please include the position title, the location of the position and the nature of your request.The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual's own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.

Lululemon Athletica