Tower Operator- Mercedes-Benz Newmarket
Zanchin Automotive Group View all jobs
- Newmarket, ON
- Permanent
- Full-time
- Competitive and generous compensation package
- Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
- Company-provided tools and equipment
- Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
- Opportunity for career advancement within the Group
- Employee perks and discounts
- Regulate flow of vehicle maintenance/repair/service work through department to ensure timely completion
- Prioritize and dispatch work for the shop
- Schedule shop work to ensure efficiency
- Maintain shop capacity, efficiency and productivity
- Assign work to Technicians based on availability and skill set
- Monitor vehicle repair progress
- Review repair orders completed in Technicians to ensure completion of assigned work
- Ensure warranty time allotments on repair orders are accurate for warranty repairs; prepare and reconcile warranty claims/invoices
- Communicate completion times and promises with Service Advisors
- 1-3 years of proven experience scheduling work in an automotive maintenance facility/dealership; preferred
- sound vehicle mechanical knowledge
- familiarity with automotive terminology and manufacturer warranties and procedures preferred
- solid understanding of and proven experience with work flow and planning
- proficiency working with ERP systems (ie. CDK), and Microsoft Office software (ie. Excel, Word, Outlook)
- strong ability to communicate professionally (verbally and written)
- ability to adapt to a changing environment and meet deadlines
- ability to maintain internal controls
- strong attention to detail, organized and strategic
- ability to maintain confidentiality and professionalism
- ability to work independently and with minimal supervision
- self-motivated and driven with a passion for excellence in execution
- a desire to work in a high energy, fast-paced environment
- a proven commitment to quality of work
We are sorry but this recruiter does not accept applications from abroad.